Security Install Technician

Strada Services Careers•Casa Grande, AZ

About The Position

The Security Install Technician installs multiple types of Strada security systems, including CCTV, access control, audio/video equipment, intrusion hardware, and related cabling. The technician assists with testing installed equipment, basic programming, preventive maintenance, repairs, troubleshooting, and diagnostics. This role participates in an on-call rotation and may respond to client calls after normal working hours, on weekends, or on holidays, depending on the rotation. The technician updates the team lead daily on work status and needed materials and performs other related duties assigned by the team lead that are within the role’s general skill and ability level. There are no supervisory responsibilities.

Requirements

  • High school degree required.
  • At least 5 years of experience in the alarm industry.
  • Proficiency in Microsoft Office Suite or related software.
  • Ability to compile, analyze, and communicate data.
  • Excellent interpersonal and communication skills.
  • Positive attitude toward team members and clients; willingness and ability to work as part of a team.
  • Ability to focus, complete assigned tasks, and prioritize multiple tasks.
  • Organizational, analytical, and detail-oriented abilities.
  • Ability to work in a fast-paced, time-sensitive environment.
  • Strong attention to detail and follow-through.
  • Ability to maintain client privacy and personal professionalism at all times.
  • Ability to lift 15–85 lbs. at times, climb ladders, and move into and through small crawl spaces.

Nice To Haves

  • Bachelor’s degree in a related field or equivalent.
  • Bilingual ability.

Responsibilities

  • Install CCTV, access control, audio/video equipment, intrusion hardware, and cabling.
  • Assist with testing installed equipment and basic programming, including cameras and alarm points.
  • Assist with preventive maintenance and repairs under client maintenance agreements and/or warranties.
  • Assist with troubleshooting, diagnosing, and repairing systems and equipment.
  • Participate in an on-call rotation and respond to client calls after normal working hours, on weekends, or on holidays as scheduled.
  • Update the team lead daily on the status of work performed.
  • Notify the team lead daily of materials needed to complete duties.
  • Perform additional related functions assigned by the team lead that are within the technician’s general skill and ability level.

Benefits

  • Competitive pay rates, paid every Friday.
  • Opportunities for advancement.
  • Paid time off accruing from Day 1.
  • Comprehensive benefits package available on the first of the month after 30 days, including health, dental, and vision insurance.
  • Employee Assistance Program (EAP).
  • Life insurance and AD&D.
  • Company-paid basic life insurance for all employees.
  • Educational assistance.
  • 401(k) after 90 days.
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