Security Install Supervisor
About The Position
At Johnson Controls, the Security Install Supervisor helps deliver integrated security and building system solutions that support customer safety and day-to-day operations. This lead field role installs and services card access, CCTV, intrusion alarm, electronic fire alarm, and related building system products at customer sites while guiding installation technicians and managing projects through completion. The position combines hands-on technical installation with field leadership. The supervisor coordinates work at customer sites, oversees installation technicians, manages project progress, and supports customer communication from start to finish. The role requires blueprint reading, troubleshooting, programming, and documentation skills, along with a practical, safety-minded approach to service delivery. Occasional overnight travel may be required, and flexible hours, including weekends, may be needed to meet customer requirements. The role offers an hourly range of $37.99–$51.92, with the rate determined by the applicant’s education, experience, knowledge, skills, abilities, internal equity, and market data. The position includes a competitive benefits package.
Requirements
- 10+ years of experience in the security industry, including installing, inspecting, repairing, and programming card access, CCTV, and intrusion systems.
- Experience leading and mentoring installation technicians.
- High school diploma or equivalent.
- Knowledge of test equipment, multimeters, digital analyzers, and commissioning devices.
- Experience reading and interpreting blueprints, submittals, and operational or product manuals.
- Ability to follow verbal and written instructions.
- Ability to perform physical labor, including carrying and moving equipment and tools weighing up to 50–70 lbs.
- Ability to work in unusual and sometimes difficult positions, including climbing ladders, scaffolding, and high-lift equipment up to 40 feet, and working within ducts, crawl spaces, and above ceilings.
- Ability to work flexible hours, including weekends, to meet customer requirements.
- Occasional overnight travel may be required.
- Demonstrated high level of customer service.
- Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
- Strong organizational skills, a positive attitude, and the ability to learn quickly.
- Valid driver’s license and a driving record that meets company requirements.
- Ability to pass a pre-employment background check and drug test.
- Ability to retain any licenses required by National, State, and Local codes.
- Knowledge of applicable NFPA standards.
Nice To Haves
- NICET experience.
- Associate degree in IT or Electronics.
- Experience installing, inspecting, repairing, and programming card access and CCTV.
- Fire alarm experience.
- Networking experience.
Responsibilities
- Install and service card access, CCTV, intrusion alarm, electronic fire alarm, and other related building system products at customer sites.
- Lead, direct, oversee, and guide installation technicians.
- Manage projects and ensure timely completion of assigned work.
- Hold regular meetings and provide detailed reports to support project execution and communication.
- Read and interpret blueprints, diagrams, submittals, specifications, software and systems, programs, schematics, and operational product manuals.
- Follow prescribed troubleshooting procedures and use technical manuals, part manuals, change notices, bulletins, and modification notices to repair equipment.
- Complete installation, programming, and testing using smartphones and laptop computers.
- Communicate effectively with staff and customers to support a positive customer experience.
- Obtain the customer’s signature upon completion of the installation contract.
- Maintain truck inventory to help ensure timely response to customer needs.
- Work safely, maintain integrity, and ensure installations are completed and documented correctly.
- Coach technicians, share knowledge, and build trust with customers and colleagues.
- Perform other duties as assigned.
Benefits
- Competitive pay and bonus plan.
- Paid vacation, holidays, and sick time.
- Extensive product, on-the-job, and cross-training opportunities.
- Company vehicle, tools, and equipment provided for the job.
- Scheduling and management support.
- Employee discount programs.
- Competitive benefits package.
- Strong commitment to safety through the Zero Harm policy.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
