Security High Rise Lobby Officer- 77042 (STX 2 DIV 2)
About The Position
At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed. United Protective Services is looking for a Security Lobby Officer who thrives in a heavy customer service environment and takes pride in creating a professional and welcoming experience for employees, visitors, and clients. This is a highly visible, client-facing security position requiring frequent interaction with the client and property guests. The ideal candidate is detail-oriented, computer-literate, professional, and confident communicating with people throughout the day.
Requirements
- Strong customer service experience is required.
- Heavy customer service and direct client interaction experience preferred.
- Highly detail-oriented with the ability to identify and address small issues.
- Strong verbal and written communication skills.
- Strong computer literacy and ability to learn new software and technology.
- Professional appearance, positive attitude, and excellent interpersonal skills.
- Reliable attendance and ability to work the full scheduled shift.
Nice To Haves
- Security, hospitality, concierge, receptionist, or front-desk experience preferred.
Responsibilities
- Provide exceptional customer service and professional assistance to employees, visitors, guests, and clients.
- Interact directly with the client and maintain a positive, professional working relationship.
- Serve as a professional and welcoming presence in the lobby.
- Monitor lobby activity, access points, cameras, and security systems.
- Verify visitors and assist with access-control procedures.
- Use computers, email, Microsoft Office, and security-related software for daily tasks and reporting.
- Accurately document incidents, activities, and other required information.
- Respond professionally to questions, concerns, and security-related situations.
- Follow site procedures while maintaining strong attention to detail.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
