Security Command Center Officer – 77042 (STX2 DIV 2)

United Protective Services•Houston, TX

5d•Onsite

About The Position

United Protective Services is seeking a professional and dependable Security Command Center Officer to support daily security operations in the Westchase area of Houston. This is a computer-focused, customer service-driven security position for someone who is highly detail-oriented, comfortable with technology, and confident communicating with clients and security personnel.

Requirements

Heavy customer service experience is required
Strong computer proficiency is required
Excellent attention to detail is required
Strong verbal and written communication skills
Ability to multitask and remain focused in a fast-paced environment
Professional and confident communication with clients and security personnel
Ability to learn and operate security systems, software, and technology
Reliable attendance and professional appearance

Nice To Haves

Dispatch or Command Center experience is preferred

Responsibilities

Monitor security cameras, alarms, access-control systems, and other security technology
Dispatch and communicate with security officers and site personnel
Maintain professional communication with the client and provide timely updates regarding security activity and incidents
Receive and respond to calls, radio communications, and security-related requests
Accurately document incidents, activities, and important information
Monitor and respond to alarms and security system notifications
Maintain accurate daily logs, reports, and records
Follow established procedures and appropriately escalate incidents
Communicate professionally with clients, employees, visitors, and security personnel