Security Guard - PRN

Harbour Village•Naples, FL

7d•Onsite

About The Position

The Arlington of Naples is recruiting for a hospitality focused Security Guard to join our team! The Security Officer is responsible for maintaining a safe, secure, and welcoming environment for residents, visitors, and staff. This role combines front-line security responsibilities with emergency medical response, ensuring prompt, professional care during medical incidents while upholding The Arlington’s hospitality standards. This position serves as a first responder for medical and facility emergencies and plays a vital role in resident safety, emergency preparedness, and community support.

Requirements

Ability to respond on short notice and work flexible schedules as needed.
Strong decision-making skills with the ability to remain calm in emergency situations.
Ability to read, write, and communicate effectively in English.
Ability to follow written and verbal instructions and perform basic arithmetic.
Exceptional hospitality mindset and customer service focus (required)
Willingness to participate in ongoing training related to first response, emergency preparedness, and community safety.

Nice To Haves

Class D Security License (preferred)

Responsibilities

Greet and welcome all residents, visitors, vendors, and contractors in a warm, professional, and hospitable manner.
Verify, document, and monitor the presence of all third-party contractors, visitors, and vendors entering the community, ensuring proper access and direction.
Deliver exceptional customer service to all individuals entering and leaving the premises, ensuring a positive and respectful experience.
Respond promptly to fire alarms, emergency calls, and security incidents throughout the community.
Conduct scheduled patrols and security rounds inside and outside the buildings to maintain a safe and secure environment for residents and property.
Develop and maintain positive working relationships with residents, family members, visitors, and team members to ensure security and emergency procedures meet community needs.
Assist with special security needs involving employees, visitors, and residents as situations arise.
Maintain entrances, exits, and walkways to ensure safe passage at all times; remove snow and debris from exit areas as needed.
Complete written incidents and shift reports detailing security, safety, or medical events that require administrative awareness.
Perform duties in accordance with established policies, procedures, and priorities set by the supervisor.