Security Guard - Hamilton

Commissionaires Great Lakes•Hamilton, ON

4d•Onsite

About The Position

Commissionaires Great Lakes (CGL) is a private, not-for-profit organization founded in 1925. CGL prioritizes providing meaningful employment for veterans and others committed to the well-being of Canadians, primarily in security guard and related services. Spanning Central and Southwestern Ontario, CGL offers customized services including uniformed guard, mobile response and support, by-law enforcement, and identification services. This posting is for an existing vacancy for a Commissionaire to join their growing team. The role requires commitment to serving client and employee needs to enhance organizational success.

Requirements

Ontario Secondary School Diploma
MUST Ontario Security Guard License
MUST Valid First Aid and CPR certificate
Use of Force Certification
Ability to stand/sit/walk for long periods of time
Ability to speak/read/communicate in English (fluently)
Excellent customer service and reception skills
The ability to work alone while maintaining a high level of service to the client is essential
Ability to remain calm under pressure and act quickly.
Prolong standing and sitting may be required.
Highly reliable, work well under pressure, able to work with minimal supervision, have the ability to multitask and be a professional who takes pride in your dress, deportment and performance at all times.

Nice To Haves

Ability to speak French is consider an asset

Responsibilities

Identifies and clarifies resident's needs, answers questions, gives directions and instructions.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings CGL is contracted to provide services.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Ability to do pre and post inspections of guest suite and party room.
Conduct Pool test as required.