Ground Security
About The Position
Under the supervision of the Director of Environmental Services or designee, the Security Guard is responsible for protecting and safeguarding residents, visitors, and vendors on the campus in accordance with organizational policies and applicable regulations. The role provides customer service during routine interior and exterior patrols, responds to emergencies, investigates and documents incidents, and completes assigned campus support and shift-report tasks. The position generally operates independently with general supervision and checks with a supervisor when in doubt. Working conditions are described as good, with some distractions and possible exposure to noise, odors, illness, infection, and physical contact with disruptive residents. The job specification lists a minimum age of 18, one to two years of experience preferred, strong communication and customer-service skills, and English-language proficiency. No licensure is required.
Requirements
- Must be at least 18 years of age.
- Must have good communication, comprehension, and interpersonal skills.
- Must be able to speak, read, write, and understand English.
- Must have excellent customer-service skills.
- No licensure is required.
Nice To Haves
- One to two years of experience is preferred.
Responsibilities
- Conduct regular interior and exterior security patrols and assist residents, employees, visitors, and vendors.
- Respond to emergency situations, including independent-living pendant alarms, building alarms, and 911 calls.
- Investigate and write reports on accidents, incidents, suspicious activities, and related situations.
- Deliver newspapers, clean common areas, and empty trash.
- Complete necessary shift-report paperwork.
- May train new employees.
- Attend and participate in in-service education programs.
- Maintain a positive, professional manner; manage time effectively; promote teamwork; and participate in appropriate problem-solving methods.
- Respect residents’ dignity and rights, report complaints to appropriate supervisors, and immediately report allegations of abuse, misappropriation of funds or client property, and other corporate-compliance matters.
- Follow the Employee Information Guide, facility policies, and applicable laws and regulations, including requirements concerning corporate compliance, a drug-free workplace, and safe work practices.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
