Security Guard

Nirvana Center Dispensaries•Elyria, OH

2d•Onsite

About The Position

Protect and Serve as a Security Guard at Nirvana Cannabis. At Nirvana Cannabis, we're a family owned and operated company dedicated to providing a safe, compliant, and welcoming dispensary experience for every patient and customer. We're looking for a professional and dependable Security Guard to help maintain security and compliance standards while representing our company with professionalism and care. This position plays a key role in ensuring the safety of our staff, customers, and inventory while supporting reception and customer check-in operations at our dispensary.

Requirements

Detail-oriented with strong observational and problem-solving skills.
Calm under pressure and capable of responding quickly to emergency situations.
Dependable, professional, and trustworthy in all interactions.
Comfortable using security systems and basic computer applications for logging and reporting.

Nice To Haves

Experienced in security, law enforcement, or a related customer-facing field

Responsibilities

Greet and check in patients and customers, verifying identification and eligibility in accordance with state and company regulations.
Monitor dispensary premises and surrounding areas to ensure the safety of employees, customers, and property.
Maintain oversight of security systems, including cameras, alarms, and access points, and promptly report irregularities.
Perform opening and closing security procedures, ensuring the facility remains secure at all times.
Respond to incidents, emergencies, or disturbances using de-escalation techniques and company-approved protocols.
Build and maintain patient profiles and ensure records are accurate and up to date in the system.
Collaborate with management and staff to uphold compliance standards and promote a safe, efficient workflow.
Maintain detailed security logs and incident reports to ensure accountability and transparency.
Support front-of-house operations by assisting with customer inquiries and ensuring a welcoming environment.
Complete the state-required security training program as a condition of employment and maintain certifications as needed.