Security Guard - Full Time

Salvation Army Careers•Ewa Beach, HI

4d•Onsite

About The Position

The Security Guard at The Salvation Army Ray and Joan Kroc Corps Community Center in Hawaii maintains a safe environment for employees, clients, and visitors. The role provides a visible security presence, monitors the facility during operating and closed hours, and carries out emergency response procedures when needed. The Guard is expected to support The Salvation Army’s mission and represent the organization professionally in the community. The position involves conducting facility rounds, monitoring systems and equipment, supporting access and deliveries, responding to incidents, and helping guests have a safe and pleasant experience. Work may take place indoors and outdoors in varied weather conditions. The schedule may include evenings, weekends, and holidays.

Requirements

Current valid State of Hawaii Guard Card, or ability to attain it within the required time period.
High school diploma or equivalent.
One to two years of work experience.
Ability to work a flexible schedule, follow detailed procedures, and provide good customer service.
Ability to prioritize and organize work, complete projects, and perform tasks with attention to detail, speed, and accuracy.
Ability to work in a fast-paced environment, maintain poise under pressure, and respond calmly and effectively to crises.
Self-motivation, energy, enthusiasm, and ability to maintain a self-directed schedule.
Commitment to providing quality service and the self-discipline to perform repetitive tasks consistently.
Ability to work with limited supervision and collaboratively with other professionals.
Good judgment and willingness to take initiative.
Ability to interact positively and professionally with coworkers and the public, including people of diverse backgrounds and circumstances.
Ability to communicate verbally and in writing, use a telephone and current technologies, read and compose written communications, respond to requests, and give and receive instructions.
Ability to visit or work at other worksites.
Ability to meet the position’s physical demands, including sitting, standing, walking, climbing or balancing, bending, kneeling, stretching, crouching or crawling, driving, and pushing, pulling, lifting, or carrying 50–75 pounds and occasionally more than 75 pounds.
Ability to work weekends, holidays, and evenings as required.
Pass a criminal history information check; a conviction does not automatically preclude employment, and the circumstances will be considered.
First Aid, CPR, AED, and CIP (Crisis Intervention Program) certifications, or ability to attain them within the required time period.
Any equivalent combination of training and experience that provides the required knowledge, skills, and abilities is acceptable.

Responsibilities

Circulate among visitors, patrons, and employees to maintain order, protect property, and help preserve a peaceful atmosphere.
Conduct hourly facility rounds and report problems to the Security Manager; check stairwells, fire exits, mechanical rooms, fire extinguishers, and fire alarm pull boxes.
Under the Facilities Manager’s guidance, check and record mechanical systems and conditions, including standing water, fire hazards, pool pump areas, and mechanical or central plant rooms.
When staffing the security office, monitor alarm systems; manage authorized sign-in and sign-out of keys and audiovisual equipment; admit staff and visitors; check in and sign out deliveries; and answer the office telephone.
When not conducting rounds or staffing the office, check that customers have membership cards for facility admittance as required.
Understand the Center’s Emergency Action Plan and evacuation procedures and conduct emergency procedures as necessary.
Control crowds as required and, after warning people of infractions or violations, apprehend or evict violators when required.
Secure the Center’s entrances at the end of operating hours.
Maintain a shift log.
Follow and ensure adherence to The Salvation Army’s policies and procedures and maintain the Kroc Center Hawaii Code of Ethics.
Attend staff and other administrative meetings.
Maintain regular and punctual attendance.
Monitor and adjust computerized lighting and timers.
Perform other duties as assigned.