Security Guard/Valet - PT

DRIFTWOOD HOSPITALITY MANAGEMENT•Atlanta, GA

About The Position

The Security/Valet Attendant is a dual-role team member responsible for the safety and security of guests, team members, and hotel property while providing valet parking services. The role is often the first and last point of contact for guests and helps maintain a welcoming, secure, and service-oriented environment. The position combines hospitality, safety, and guest service to create a positive first and lasting impression, protect hotel assets, and support operational excellence. The attendant is expected to deliver exceptional guest experiences, maintain a safe environment, handle vehicles professionally, follow company, brand, and safety standards, and represent the hotel with courtesy and hospitality.

Requirements

High school diploma or equivalent.
Valid driver's license with a clean driving record.
Strong customer service and communication skills.
Ability to work overnight shifts and holidays.
Ability to stand, walk, and work outdoors for extended periods.
Ability to frequently walk, stand, bend, lift, and carry items up to 50 pounds.
Ability to drive vehicles safely in various weather conditions.
Ability to respond quickly to emergency situations.
Ability to work both indoors and outdoors throughout the shift.

Nice To Haves

Ability to drive both automatic and manual transmission vehicles.
Previous hotel, security, valet, or customer service experience.
Security training or related certification.

Responsibilities

Patrol hotel property, parking areas, entrances, exits, and public spaces to help ensure a safe environment.
Monitor and report suspicious activity, safety hazards, and security concerns.
Respond promptly to guest and team member requests involving security matters.
Assist during emergencies, including fire alarms, medical incidents, evacuations, and severe weather situations.
Complete incident and accident reports accurately and professionally.
Ensure compliance with hotel safety policies and procedures.
Monitor access to restricted areas and protect hotel assets.
Assist guests while maintaining a visible security presence.
Greet guests professionally upon arrival and departure.
Safely park and retrieve guest vehicles promptly and efficiently.
Assist guests with luggage and provide directions or property information as needed.
Maintain accurate records of vehicle locations and valet tickets.
Conduct basic vehicle inspections upon arrival and note existing damage.
Secure vehicle keys in accordance with hotel policies.
Manage traffic flow in the porte cochère and parking areas.
Maintain clean and organized valet work areas.