Security guard dispatch

Fond du Lac Band of Lake Superior Chippewa•Duluth, MN

3d•Onsite

About The Position

This position is responsible for examining and becoming familiar with assigned areas, reporting obstructions or issues that endanger safety, patrolling to prevent crime, protecting company assets, and reporting disturbances, violations, or suspicious activity. The role involves dispatching security personnel, maintaining peace at entrances, monitoring for safety hazards, evaluating emergency measures, administering first aid, and reporting incidents, accidents, and unsafe conditions. The Security Guard Dispatcher also handles employee theft reporting, utilizes computer applications for reporting, maintains security surveillance systems, and communicates with law enforcement and medical agencies during emergencies. This role provides general patrol of interior and exterior property, prevents unauthorized alcohol, protects money areas and executive offices, provides escort services, maintains crowd control, and monitors special activities. A department uniform is required and must be maintained professionally. The position requires appropriate work attire, attendance at mandatory trainings (including Title 31 and/or SAR), and the ability to obtain a gaming identification badge. Confidentiality of financial and employee records is essential. Employees are expected to display a responsive and professional manner, treat all individuals with courtesy and respect, and represent the Fond du Lac Band of Lake Superior Chippewa positively. Proper attendance and a clean work area are required. Flexibility and assumption of additional responsibilities as assigned by management are necessary.

Requirements

Knowledge of computer applications to include word processing, data bases and/or data entry, spreadsheets and Microsoft Outlook is required.
Appropriate work attire is required.
Ability to obtain a gaming identification badge to work in and around Casino property and facilities.
No drivers license is required.
Ability to work with the public is required.
Ability to communicate effectively orally and in writing is required.
Ability to work independently and establish priorities is required.
Attention to detail and accuracy is required.
Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
Subject to pre-employment and annual background checks.
Ability to withstand prolonged standing, stretching, bending and kneeling without restriction.
Must be able to lift at least 20 lbs. and push, pull or drag up to 50 lbs.
Subject to inside and outside environmental conditions, including noise, dust and working in a potentially smoking environment.

Nice To Haves

Ability to communicate and supervise areas and groups of people and to act responsibly in an emergency situation is preferred.
Training in emergency first aid is preferred.
Previous experience as a Security Officer is preferred.

Responsibilities

Examines and becomes familiar with every part of assigned areas and reports all obstructions or issues that endanger the safety of the public and employees at the Fond du Luth Casino.
Patrols assigned area to prevent crime; protect company assets and property; report any disturbances, violations of law; suspicious activity or persons, and assist the public.
Prepares necessary reports relating to all incidents encountered in a manner acceptable for outside distribution.
Dispatches security personnel to key areas of the Casino through phone and radio communications.
Maintains peace and order at all entrances.
Maintains a special awareness for fires and other safety hazards.
Evaluates emergency measures for evacuation of assigned areas.
Administers first aid as necessary.
Reports any disorderly patrons.
Reports all accidents, incidents and unsafe conditions to supervisor.
Reports employee theft, unusual behavior or irregularities.
Maintains security video surveillance, phone and radio communications.
Responsible for the notification of local law enforcement agencies and medical agencies during emergency situations at the Casino.
Submits all reports to Security Manager and ensures that Security Manager is aware and informed of all situations.
Provides general patrol of assigned area of the interior and the exterior property of the casino.
Prevents unauthorized admittance of alcoholic beverages on the premises of the casino.
Protects money areas and executive offices.
Properly identifies all employees entering money areas.
Provides escort services as needed.
Maintains crowd control.
Monitors special activities.
Maintains department uniform in a clean and professional manner.
Must attend all mandatory department trainings.
Must attend all required Title 31 and/or SAR trainings.
Ensures confidentiality of financial records and all records for employees, band members and/or clients.
Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
Maintains a clean and organized work area.
Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.