Security Drop Officer-Part Time (Early mornings)

Caesars Entertainment•Kansas City, KS

About The Position

Security Drop Officers provide security during the casino drop process by escorting the drop team throughout the casino and helping maintain Missouri Gaming Commission regulations. The drop typically starts at 4:30 a.m. The role includes working with the Countroom and Slot Performance teams, securing drop zones, politely moving guests away from drop areas, and notifying surveillance and the Missouri Gaming Commission as needed. Officers also help provide guests with a safe gaming experience through visible patrols, maintaining public order, enforcing safety rules, protecting property and assets, and investigating disturbances in the hotel and casino. They identify and report safety concerns for cleanup or repair, support other departments, and may perform other Security Officer duties. They may also provide first aid and immediate CPR/AED care to employees and guests as necessary. The position typically pays $18 per hour and averages 15–20 hours per week. The role requires a clean, pressed, appropriate uniform, adherence to appearance guidelines, teamwork, willingness to receive coaching, and participation in training. The work can take place in a fast-paced and stressful casino environment, including areas with second-hand smoke, bright lights, high noise, dust, and high traffic.

Requirements

Ability to read, write, speak, and understand English.
High school diploma or equivalent.
At least 18 years old.
Ability to demonstrate integrity and adhere to the standards of a regulated business.
Eligible to obtain a Missouri Gaming License and pass a background check and drug screening.
Flexible availability to work any shift, including weekends and holidays.
Professional, well-groomed appearance.
Strong customer service and communication skills.
Basic computer skills, including data entry and ability to interpret computer output.
Ability to work independently and as part of a team in fast-paced and stressful environments.
Ability to stand for prolonged periods, potentially for an entire shift; bend, stoop, twist, kneel, reach, grip, and lift, push, or pull items weighing at least 25 pounds and up to 150 pounds with reasonable accommodations.
Comfort working around second-hand smoke, bright lights, high noise, dust, and high traffic.
Ability to respond to visual and auditory cues, maintain accurate records, and perform basic addition and subtraction.
Dexterity to handle items such as chips, money bags, and computers.
Excellent vision, including peripheral vision.

Responsibilities

Escort the drop team throughout the casino and provide security for the drop process in accordance with Missouri Gaming Commission regulations.
Collaborate with the Countroom and Slot Performance teams.
Secure drop zones and politely move guests away from drop areas as needed.
Notify surveillance and the Missouri Gaming Commission as needed during the drop process.
Conduct highly visible patrols to help ensure a safe gaming experience.
Maintain public order, enforce safety rules, protect property and assets, and investigate disturbances in the hotel and casino.
Identify safety concerns and report them to Facilities or EVS for cleanup or repair.
Provide support to other departments so they can serve guests effectively.
Work cooperatively with employees in the department, on other shifts, and in other departments; participate in buzz sessions and offer to work hours to assist with business demands.
Attend training, apply skills on the job, seek constructive feedback, and work to improve.
Perform Security Officer responsibilities as needed.
Provide first aid and immediate CPR/AED lifesaving medical care to employees and guests as necessary.
Maintain a clean, pressed, appropriate uniform and comply with employee handbook appearance guidelines.