Security Drop Officer-Part Time (Early mornings)

Caesars Entertainment•Kansas City, MO

1d•Onsite

About The Position

The Security Drop Officer provides security during the casino drop process by escorting the drop team throughout the casino and helping maintain Missouri Gaming Commission regulations. The role also provides guest service through visible patrols, maintaining public order, enforcing safety rules, protecting property and assets, and investigating disturbances in the hotel and casino. Officers support other departments so they can serve guests effectively. Typical duties include collaborating with the Countroom and Slot Performance teams, securing drop zones, politely moving guests away from drop zone areas as needed, and notifying surveillance and the Missouri Gaming Commission when needed during the drop process. Officers also identify and report safety concerns, maintain an appropriate uniform and appearance, cooperate with colleagues, participate in training and coaching, and may perform other Security Officer responsibilities. They provide first aid and immediate CPR/AED care as necessary. The drop typically starts at 4:30 a.m. The position averages 15–20 hours per week and typically starts at $18 per hour.

Requirements

Ability to read, write, speak, and understand English.
High school diploma or equivalent.
Must be at least 18 years old.
Ability to demonstrate integrity and adhere to standards of a regulated business.
Eligibility to obtain a Missouri Gaming License and pass a background check and drug screening.
Flexible availability to work any shift, including weekends and holidays.
Professional, well-groomed appearance.
Strong customer service and communication skills.
Basic computer skills, including data entry and ability to interpret computer output.
Ability to work independently and as part of a team, and to operate effectively in fast-paced and stressful environments.
Ability to stand for prolonged periods, up to an entire shift; bend, stoop, twist, kneel, reach, grip, and lift, push, or pull items weighing at least 25 pounds and up to 150 pounds with reasonable accommodations.
Comfort working around second-hand smoke, bright lights, high noise, dust, and high traffic.
Ability to respond to visual and auditory cues, maintain accurate records, and perform basic addition and subtraction.
Dexterity to handle items such as chips, money bags, and computers; excellent vision, including peripheral vision.

Responsibilities

Escort the drop team throughout the casino and provide security for the drop process in accordance with Missouri Gaming Commission regulations.
Maintain highly visible patrols and help ensure a safe gaming experience for guests.
Maintain public order, enforce safety rules, protect property and assets, and investigate disturbances in the hotel and casino.
Collaborate with the Countroom and Slot Performance teams, secure drop zones, politely move guests from drop zone areas as needed, and notify surveillance and the Missouri Gaming Commission as needed.
Identify safety concerns and report them to Facilities or EVS for cleanup or repair.
Report to work in a clean, pressed, appropriate uniform and follow employee handbook appearance guidelines.
Offer help and cooperate with employees in the department, on other shifts, and in other departments; participate in buzz sessions and offer to work hours to assist with business demands.
Attend training, apply learned skills, seek constructive feedback, and work to improve from mistakes.
Perform other Security Officer responsibilities as required.
Apply first aid and provide immediate CPR/AED lifesaving medical care to employees and guests as necessary.