H5070 DISPATCHER SECURITY IMG

Inn of the Mountain Gods Resort and Casino•Mescalero, NM

About The Position

Helps guard IMGR&C against fire, theft, vandalism, and illegal entry and any other possible hazards by maintaining communications through the Security Department Dispatch center and maintains any guest relations as required. Meets IMGR&C policy for attendance.

Requirements

Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork.
High School Diploma or General Education Degree (GED); or six months to one-year job related experience may be substituted. Must hold a valid state driver’s license or be able to obtain one.

Responsibilities

Provides overall communication between guests, team members, and all departments to protect the property from, and elimination of anything that may tend to jeopardize the welfare and security of company assets, properties, guests/customers, and employees.
Logs and documents radio activity from security officers during their routine patrols, and/or incidents occurring in and around the property including the casino floor.
Must be able to operate a computer to maintain the logs as required in the security hub.
Must possess skills to maintain good customer relations when calls are received in the security hub.
Maintains lost and found items and properly documents all information and properly secures all items.
Speech clarity and reading comprehension skills.
Knowledge of using a base radio and handheld radios for communication.
Knowledge of ten-codes and other codes used by the security department.
Due to various incidents that occur simultaneously must have multi-tasking skills.
Adheres to all regulatory, departmental, and resort policies and procedures.