Security Dispatch Analyst

Allied Universal • Cumberland, RI

11d • Onsite

About The Position

Allied Universal Security Services is seeking to fill the position of a Security Dispatch Analyst in Cumberland, RI. This is a full-time position with flex hours, Monday - Friday, including weekends, with afternoon and overnight shifts available. The starting rate is $25.00/hour with paid orientation. Allied Universal® is hiring a GSOC Analyst. The Global Security Operations Center (GSOC) Analyst supports the Global Security Management and other business function leaders for a high-profile customer. This role executes the various core functions of the GSOC to include, but not limited to incident recognition/escalation, intelligence analysis, emergency response, product security, and physical security. Analysts act as partners who work closely with teams across the security organization and the wider business to understand information requirements, deliver timely analysis, and present key insights to internal stakeholders.

Requirements

• Must possess a high school diploma or equivalent
• Pass any State-required training or other qualifications for licensing
• Minimum of one year verifiable and successful security experience
• Service in the active-duty military, military reserves, or National Guard
• Service in auxiliary police or police cadets
• Ability to operate radio or telephone equipment and/or console monitors
• Ability to communicate at an executive level, both written and orally, through superior communication skills
• Ability to make decisions, multi-task, and operate within high stress situations, often under time constraints
• Possess working knowledge of current global events and global geography/cultures
• Ability to analyze and think critically, sometimes under ambiguous circumstances
• Ability to follow written policy/procedures
• Solid computer knowledge and skills, experience working with complex platforms
• Equally comfortable working independently or collaboratively
• Self-motivated, highly responsive, and proactive, able to own tasks from start to finish

Nice To Haves

• Prior emergency dispatcher experience
• Prior customer service experience
• Bachelor’s Degree or higher, preferably in a related field (e.g., Emergency Management, Communications, Information Technology, Political Sciences)
• Bachelor’s Degree or higher in Emergency Management, Business, Economics, Communications, Information Technology, Political Sciences, Engineering, Geography, or related field
• Intelligence, corporate, military, and/or security experience

Responsibilities

• Serve as communications hub for the Global Security department
• Monitor global events and assess/communicate impact to a high-profile customer
• Complete risk and intelligence driven reports to Global Security and other stakeholders
• Receive calls for help/assistance from employees worldwide and respond appropriately
• Provide support and participate in crisis mitigation and after-action reporting
• Assist in sending company mass notifications
• Monitor and communicate risks associated with supply chain assets
• Monitor health of all Global Security platforms and applications
• Monitor access control and CCTV systems for alarms and see to appropriate response
• Collaborate with Security Guard Force and other business partners to meet operational goals
• Assist Global Security Management with other tasks as assigned

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal day
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED