Security Patrol Dispatch

ADT•Culver City, CA

9d•Onsite

About The Position

At ADT Security Services, we’ve been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Dispatch is 24/7. This is an in-office position. Not a remote position. The minimum availability requirement is to accept the shift with your training dispatcher, and then your own permanent shift. All days, all swings, or all graves, with two consecutive days off. No split shifts and no split days off.

Requirements

Minimum availability requirement is to accept the shift with your training dispatcher, and then your own permanent shift.
All days, all swings, or all graves, with two consecutive days off.
No split shifts and no split days off.

Responsibilities

Dispatching to ADT patrol officers or security personnel to customer’s site for private protective service and alarm response
Dispatch field units via computerized dispatch system
Monitor incoming alarms
Dispatch appropriate field units to calls
Assigned to a Lead Dispatcher for training on job functions of a dispatcher
Study and learn radio codes, dispatch policies and procedures
Be able to learn and be proficient at working independently and as a team by the completion of training
Work in a dynamic, collaborative, environment, working closely with customers and co-workers