Security Director

Andy Frain Services•Lafayette, IN

1d•Onsite

About The Position

Andy Frain Services is looking for a highly motivated individual that is multi-task-oriented to manage a Security contract. Manages the accountability of all Supervisors and staff for given accounts. Has full responsibility for performance, service and budget of assigned contracts. Manages a safe environment for all employees, vendors, and personnel. Support all areas in their security needs and be an integral part of the facility needs. Establish working relationships with local police and fire departments, as well as, with facility reports and others. Demonstrates and abides by Andy Frain Services Core Values and the operating principles set forth, while maintaining 100% compliance w/all staff training. Managers must possess and maintain a professional image and must demonstrate strong leadership skills.

Requirements

High School Diploma and/or equivalent; Associates Degree.
Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
Bachelor’s degree in related field or equivalent combination of education and experience.
Minimum 2 years prior experience in loss prevention, life safety, CCTV systems and access computer system.
One year (1 yr.) of which must be in the capacity of a management position within the Security Industry.
Valid Driver’s License
Complete all licensing requirements as mandated by the State.
CPR and First Aid Certification a plus.
Have complete knowledge of facility layout and operational requirements outlined by the customer.
Implement all AFS and customer safety and security procedures as required.
Design staffing and security plans for operations.
Identify recruiting sources and maintain relationships with all sources.
Recruit and hire all personnel for staffing plan.
Train and certify all security and operation staff on an ongoing basis.
Build teams that are highly motivated to exceed customer expectations.
Effectively manage the administrative duties for accurate and timely payroll and reports.
Create processes that will improve the overall safety and security of the facility plan.
Develop a training program that builds employee performance.
Implement a safety program in compliance with company standards.
Create post orders and internal policy and procedures material for staff compliance.
Regularly meet with the customer and city representatives to assess our performance and develop “best practices” or strategies to improve services.
Maintain current records on all licensed security officers in compliance with city and state regulations.
Create employee recognition programs that motivate employee performance.
Identify local organizations to support community services.
Maintain fiscal responsibility for the profitability of the account.
Achieve management objective in growing business through network opportunities.
Develop and implement sales strategy to grow business.
Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.
Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned site.
Knowledge of security operations and procedures.
Knowledge of management practices and procedures.
Ability to provide positive direction and motivate performance.
Understanding of a variety of security and safety devices and controls.
Ability to track and maintain schedule assignments.
Ability to be an effective team member.
Ability to maintain professional composure when dealing with unusual circumstances.
Ability to adapt to various sites and changes in post procedures.
Ability to adapt to changes in the external environment and organization.
Excellent organizational skills.
Strong customer service and results orientation.
Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.
Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements and site-specific requirements.
Directing staff in a positive manner.
Required ability to handle multiple tasks concurrently.
Keyboarding, basic computer usage and operating controls.
Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.
Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
Frequent lifting and/or moving up to 10 pounds, occasional lifting and/or moving up to 25 pounds, and additional lifting and/or moving ability as might be required for the assigned site.
Close vision, distance vision, and ability to adjust focus.
May be required to use vehicle for the performance of duties.
On occasion may be required to perform stressful and physical activity.
Normal vision or corrected by use of glasses and/or contacts for normal reading and viewing abilities.
Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
May be exposed to or required to handle sensitive and confidential information.

Nice To Haves

Associates Degree.
CPR and First Aid Certification.

Responsibilities

Deliver quality service and positive interaction with customers, greeting all visitors, vendors, and employees while maintaining standards of excellence in presentation and professionalism.
Provide lead direction at assigned client site(s); enforce security/safety programs, ensure post orders are followed, established rounds are completed, and adequate reports and logs are filed daily and weekly.
Develop and implement security procedures in compliance with facility policies and procedures and applicable laws; maintain working knowledge of emergency policies, procedures, and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and assist as needed.
Ensure the continuous and safe operation of all elevators and access doors, maintaining knowledge of life safety systems, fire panels, and CCTV system computers. Maintain contact with authorized personnel/contractors responsible for maintenance and upkeep of these devices.
Operate equipment including portable radios, telephones, copy and fax machines, computers and tools. Conduct daily inspections of all vehicles assigned to job site, noting any damages for immediate repair to maximize unit usage.
Counsel and discipline personnel as appropriate, seeking advice from company management or designated representatives as needed; meet personally with employees and document counseling and disciplinary actions.
Assist in the training of Security Officers and Shift Lead Officers, and review of post orders to ensure Guards have competent knowledge of assignments.
Communicate with Operations Manager daily and weekly regarding account performance and Security Officer performance, as well as security and safety issues/changes that need to be implemented.
Assist in the submission of payroll and personnel information to the company as designated.
In conjunction with company management or designated company representatives, ensure adequate security coverage of all posts.
Inspect posts as scheduled and meet with Staff to outline tasks and responsibilities; ensure Staff sign in and out for their scheduled shifts accurately.
Meet with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
Carry out other duties as assigned by Managing Director.