Security Director

Andy Frain Services•Pittsburgh, PA

5h•Onsite

About The Position

Andy Frain Services is seeking a highly motivated and multi-task-oriented individual to manage a Security contract. This role involves managing the accountability of all supervisors and staff for assigned accounts, with full responsibility for performance, service, and budget. The Security Director will ensure a safe environment for all employees, vendors, and personnel, support security needs across the facility, and act as an integral part of facility operations. Key responsibilities include establishing working relationships with local police and fire departments, facility reports, and others. The ideal candidate will demonstrate and abide by Andy Frain Services Core Values and operating principles, maintaining 100% compliance with staff training. Managers must possess and maintain a professional image and demonstrate strong leadership skills.

Requirements

High School Diploma and/or equivalent; Associates Degree.
Willingness to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
Bachelor’s degree in a related field or equivalent combination of education and experience.
Minimum 2 years prior experience in loss prevention, life safety, CCTV systems, and access computer systems.
One year (1 yr.) of which must be in the capacity of a management position within the Security Industry.
Valid Driver’s License.
Complete all licensing requirements as mandated by the State.
Knowledge of security operations and procedures.
Knowledge of management practices and procedures.
Ability to provide positive direction and motivate performance.
Understanding of a variety of security and safety devices and controls.
Ability to track and maintain schedule assignments.
Ability to be an effective team member.
Ability to maintain professional composure when dealing with unusual circumstances.
Ability to adapt to various sites and changes in post procedures.
Ability to adapt to changes in the external environment and organization.
Excellent organizational skills.
Strong customer service and results orientation.
Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.

Nice To Haves

CPR and First Aid Certification a plus.
Additional qualifications may be specified and receive preference, depending upon the nature of the position.

Responsibilities

Deliver quality service and foster positive customer interactions, greeting all visitors, vendors, and employees while maintaining standards of excellence in presentation and professionalism.
Provide lead direction at assigned client site(s), enforcing security/safety programs, ensuring post orders are followed, established rounds are completed, and adequate reports and logs are filed daily and weekly.
Develop and implement security procedures in compliance with facility policies and procedures and applicable state and federal laws. Maintain a working knowledge of all emergency policies, procedures, and regulations; respond immediately to emergency alarms or calls for help, determine the course of action, notify appropriate authorities, and assist as needed.
Ensure the continuous and safe operation of all elevators and access doors, maintaining knowledge of life safety systems, fire panels, and CCTV system computers. Maintain contact with authorized personnel/contractors responsible for maintenance and upkeep of these devices.
Operate equipment including portable radios, telephones, copy and fax machines, computers, and tools. Conduct daily inspections of all vehicles assigned to the job site, noting any damages for immediate repair to maximize unit utilization.
Counsel and discipline personnel as appropriate, seeking advice from company management or designated representatives, and documenting all counseling and disciplinary actions.
Assist in the training of Security Officers and Shift Lead Officers, and review post orders to ensure guards have competent knowledge of assignments.
Communicate daily and weekly with the Operations Manager regarding account performance and Security Officer performance, as well as security and safety issues/changes that need to be implemented.
Assist in the submission of payroll and personnel information to the company as designated.
In conjunction with company management or designated representatives, ensure adequate security coverage of all posts.
Inspect posts as scheduled and meet with staff to outline tasks and responsibilities, ensuring accurate sign-in/sign-out for all shifts.
Meet with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
Carry out other duties as assigned by the Managing Director.