Security Control Room (Access Control) Operator (Security)

First Coast Security•Huntsville, AL

8d•Onsite

About The Position

The Data Center Physical Security Security Control Room (SCR) Operator serves as the nerve center of security operations at the Data Center. Operators working in the SCR are responsible for monitoring all video, communications, and access control systems. They manage dispatch information, direct and control officer activity, and coordinate security activities occurring on the site, particularly during incidents. The SCR Operator ensures the safety and security of personnel, assets, and reputation by adhering to established protocols and maintaining continuous situational awareness.

Requirements

Completion of required legislative and Basic Functional Training Plans, as well as any local documentation required for the position.
Ability to quickly learn and operate complex security systems
Type at a minimum of 45 words per minute
Familiarity with Google Workspace systems (docs, sheets, slides, forms)
Excellent verbal and written communication skills, with the ability to convey critical information clearly and concisely during high-stress situations.
Strong situational awareness, critical thinking, and problem-solving abilities to assess alarms, determine appropriate responses, and mitigate risks.
High level of accuracy in monitoring systems, documenting incidents, and performing routine audits.
Ability to work effectively with cross-functional teams, field officers, and management to ensure a secure data center environment.