Security Console Operator Evenings

Allied Universal•Durham, NC

1d•Onsite

About The Position

As a Security Console Operator in Durham, North Carolina, you will serve and safeguard clients at a commercial real estate location. You will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control activities, and provide customer service and clear communication to tenants, visitors, and staff. This full-time position is scheduled Monday through Friday, 3:00 PM to 11:00 PM, at a rate of $21.00 per hour. Applicants must be at least 18 years old for unarmed roles and possess a high school diploma or equivalent. Employment is conditional on a background investigation and, where permitted by law, a drug screen. Licensing may be required by applicable state or local regulations. A valid driver’s license is required only for driving positions.

Requirements

Be at least 18 years of age for unarmed roles; armed roles require applicants to be 21 or older.
Possess a high school diploma or equivalent.
Submit to a background investigation as a condition of employment, in accordance with applicable laws.
Submit to a drug screen as a condition of employment to the extent permitted by law.
Meet applicable state or local licensing requirements, which may be required before employment.
A valid driver’s license is required for driving positions only.

Nice To Haves

Customer service experience.
Comfort using a computer or tablet.
Access control and badge experience.

Responsibilities

Provide customer service to tenants, visitors, vendors, and property staff while carrying out security procedures and site-specific policies, and participating in emergency response activities when appropriate.
Respond calmly to incidents, access concerns, and critical situations, escalating matters according to site procedures.
Conduct regular and random unarmed patrols of buildings, common areas, parking areas, and perimeter locations to deter unauthorized activity and identify maintenance or security concerns.
Monitor access points and observe visitor, vendor, and delivery activity in accordance with property policies.
Document patrols, incidents, observations, and shift activity in required reports, and communicate relevant information to site contacts and Allied Universal supervision.