Security Concierge - 38019

Harvard Protection Services, LLC•Chicago, IL

25d•Onsite

About The Position

Our Security Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Officers are responsible for providing professional customer-focused security and life safety services for the people and the property they protect. This role is located at a Luxury Living - Residential property in Downtown Chicago - River North.

Requirements

State or municipality mandated security officer licenses - PERC Card
20 Hour Security Training Certificate
Must have reliable means of communication and transportation
Strong interpersonal communication skills and neat and professional appearance
Write routine correspondence, to include log entries and incident reporting

Nice To Haves

Previous contract security, law enforcement, military, customer service experience helpful

Responsibilities

Maintain a professional demeanor, aiding customers, employees, visitors, and guests
Maintain a visible presence in the facility / building assigned
Monitor the environment, with the ability to detect suspicious and unsafe activity
Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
Greet customers, visitors, staff, tenants, guests in a professional manner always
Answer all phones in a professional manner
Permit authorized persons to enter property and monitor entrances and exits
Know the facility / building policies and procedures; enforce them within the limits of the position
Perform required patrols of designated areas on foot or in vehicle
Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
Follow established emergency action planning and procedures
Monitor alarms and systems
Prepare reports on accidents, incidents, and suspicious activities, as directed