Security Bike Patrol Officer

Arizona Charlie's•Boulder, AZ

8d•Onsite

About The Position

At Fresca, LLC, we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are. As a member of the Security Bike Patrol team, you serve as a highly visible and proactive presence, playing a vital role in safeguarding the property, guests, employees, and assets of the organization. By patrolling assigned areas quickly and efficiently, you help deter unwanted activity, respond promptly to incidents, and ensure a safe, welcoming environment throughout the property. Your vigilance and approachability make a lasting impact on both safety and guest experience.

Requirements

1 year of law enforcement, military, EMT, or security experience
Ability to follow instructions and complete tasks accurately in a fast-paced environment
Strong communication skills and willingness to work as part of a team
Committed to fostering a respectful, inclusive, and safety-conscious work environment
Ability to access and input information using a moderately complex computer system
Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams
This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana
At least 21 Years of Age
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Alcohol Awareness Card
Nevada Gaming Registration
Drivers License
10 Year DMV History Report
Concealled Carry Weapon Permit

Responsibilities

Provide timely and courteous guest service consistent with the company’s guest service culture
Patrol all exterior areas of the property including garages, parking lots, and surrounding buildings to ensure a safe and secure environment
Manage traffic flow in and around the garage, assisting guests and reducing congestion
Respond to and investigate incidents involving vehicles, suspicious behavior, and guest safety concerns
Escort armored car personnel, trespassed individuals, and assist with in-custody situations to ensure a secure and controlled environment
Perform duties of a Security Officer, including maintaining presence, responding to alarms, and writing detailed incident reports
Assist guests in locating lost vehicles and provide directions or escort to destination when appropriate
Maintain company-issued bicycle in safe working condition and remain mobile throughout assigned shift
Act as a liaison with the Taxi Authority and assist in resolving guest transportation concerns
Serve as fire control center officer or time officer to provide break relief when necessary
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned