Security Bike Patrol Officer

Arizona Charlie’s Decatur and Boulder•Decatur, IL

About The Position

As a member of the Security Bike Patrol team, the Security Bike Patrol Officer serves as a highly visible and proactive presence, safeguarding the property, guests, employees, and organizational assets. The officer patrols assigned areas to deter unwanted activity, respond to incidents, and help maintain a safe, welcoming environment. This role also provides courteous guest service and supports the property’s security operations.

Requirements

At least 1 year of law enforcement, military, EMT, or security experience.
At least 21 years of age.
Ability to follow instructions and complete tasks accurately in a fast-paced environment.
Strong communication skills and willingness to work as part of a team.
Commitment to fostering a respectful, inclusive, and safety-conscious work environment.
Ability to access and input information using a moderately complex computer system.
Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools such as Microsoft Teams.
Ability to effectively communicate in English, both written and verbal.
Obtain and maintain all work cards required by the company: Alcohol Awareness Card, Nevada Gaming Registration, driver's license, 10-year DMV history report, and concealed carry weapon permit.
Verify right to work in the United States.
Successfully complete a pre-employment drug screening, including marijuana testing.
Occasionally push or pull up to 75 pounds and occasionally lift or carry up to 75 pounds at floor, knee, waist, and chest levels.
Occasionally squat, kneel, reach, bend, and twist; regularly stand and walk.
Frequently ride a bicycle for the duration of an eight-hour shift.
Maintain a weight under 300 pounds, including uniform, to comply with the bicycle manufacturer's maximum weight limits.
Communicate using in-person speech, radios, and telephone; hear, understand, and distinguish speech or other sounds in person.
Distinguish between shades of color and use tools or equipment requiring a high degree of dexterity.

Responsibilities

Provide timely and courteous guest service consistent with the company’s guest service culture.
Patrol exterior property areas, including garages, parking lots, and surrounding buildings.
Manage traffic flow around the garage, assist guests, and reduce congestion.
Respond to and investigate incidents involving vehicles, suspicious behavior, and guest safety concerns.
Escort armored car personnel and trespassed individuals, and assist with in-custody situations.
Perform Security Officer duties, including maintaining a visible presence, responding to alarms, and writing detailed incident reports.
Help guests locate lost vehicles and provide directions or an escort when appropriate.
Maintain the company-issued bicycle in safe working condition and remain mobile during the assigned shift.
Act as a liaison with the Taxi Authority and assist with guest transportation concerns.
Serve as fire control center officer or time officer to provide break relief when necessary.
Ensure compliance with applicable gaming laws, company internal controls, policies and procedures, Title 31, and federal regulations when applicable.
Provide outstanding, timely guest service to guests and fellow team members.
Perform other duties as assigned.