Security Analyst, Physical Security Systems
About The Position
The Security Analyst supports the administration, operation, and deployment of enterprise physical security systems, including access control, video management, and related security technologies. The role provides technical support, administers system access, assists with system deployments, and delivers training and support to end users and site administrators. The position administers Genetec Security Center and related physical security systems; manages user access, permissions, Active Directory groups, and system configurations; and supports onboarding, offboarding, access reviews, audits, and records maintenance. It also provides technical support for security systems and devices, troubleshoots issues with vendors and internal stakeholders, and supports deployments, upgrades, testing, commissioning, and operational handoffs. The analyst trains and supports system users and security personnel and maintains documentation for operational support and compliance.
Requirements
- Bachelor's degree in Criminal Justice, Security Management, Information Technology, Business, or a related field, or equivalent work experience.
- 3–5 years of experience supporting physical security systems, including access control and video management platforms.
- Experience supporting access management, user administration, and audit activities.
- Familiarity with physical security devices, including cameras, card readers, controllers, and related hardware.
- Strong troubleshooting, problem-solving, communication, and organizational skills.
- Ability to work effectively with internal stakeholders, vendors, and system integrators.
- Ability to manage multiple priorities in a fast-paced environment.
- Willingness to travel domestically and internationally as required.
Nice To Haves
- Experience with Genetec Security Center administration.
Responsibilities
- Administer Genetec Security Center and related physical security systems.
- Manage user access, permissions, Active Directory groups, and system configurations.
- Support onboarding, offboarding, access reviews, and audit activities.
- Maintain system records and access documentation.
- Provide technical support for access control systems, video management systems, cameras, readers, controllers, and related security devices.
- Troubleshoot system issues and coordinate resolution with vendors, integrators, Business Technology Solutions, and site stakeholders.
- Support system deployments, upgrades, testing, commissioning, and operational handoff activities.
- Verify system functionality and assist with issue resolution during implementation activities.
- Deliver training for end users and site administrators.
- Provide ongoing support and guidance to system users and security personnel.
- Support operational readiness and system adoption following deployments.
- Maintain documentation required for operational support and compliance activities.
Benefits
- Paid time off, including vacation, holidays, and sick leave.
- Medical, dental, and vision insurance.
- 401(k).
- Eligibility to participate in short-term incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
