Security Alarm / AV Technician

ARQAI LLC•Naples, FL

6h•$29 - $33•Onsite

About The Position

ArqAi LLC is seeking a Security Alarm / AV Technician for its Uxari brand, supporting the Naples region. Uxari specializes in smart home products and cloud-based services. The technician installs and services security alarms, smart home automation, networking, and audiovisual systems in luxury homes, with a focus on maintaining long-term system performance and delivering exceptional customer experiences. The role involves on-site client interaction, independent work, and managing multiple appointments within a defined territory.

Requirements

At least 2 years of dedicated experience in smart home technology, low-voltage systems, or field maintenance and diagnostics.
Working knowledge of networking fundamentals, including Wi-Fi setup, advanced troubleshooting, and router configuration.
Familiarity with audiovisual systems, cameras, security systems, and automation systems.
Strong attention to detail and problem-solving and diagnostic skills, including the ability to identify root causes of intermittent issues.
Ability to engage with customers face-to-face, understand their needs, and proactively recommend suitable products or service upgrades.
Ability to work independently and manage multiple appointments efficiently within a defined territory.
Ability to lift at least 50 lbs, climb and work from ladders, and work in tight, confined spaces such as attics, crawl spaces, and closets.
No criminal record history.
Valid Florida Driver’s License with a good driving history.
Ability to pass an MVR check, background check, and drug screen.

Nice To Haves

Sales experience.

Responsibilities

Install and deploy security alarms, smart home automation, and AV equipment.
Configure and test networking hardware, including routers, Wi-Fi, and switches, as well as cloud automation software.
Mount, calibrate, and fine-tune cameras, displays, and audio systems.
Build, wire, and organize equipment racks to professional standards.
Perform system health checks, firmware updates, and service repairs for existing clients.
Diagnose and resolve network, camera, and alarm hardware or connectivity issues.
Explain system operation to clients on site and recommend equipment enhancements.