Security Agent (ASA)

American Express•Sandy, UT

2d•$31 - $49

About The Position

The Security Agent (ASA) helps protect American Express employees, contractors, visitors, customers, facilities, brand, and assets. The role responds to unusual, emergency, and life-threatening situations, using judgment and established protocols to determine the appropriate escalation, including armed response when necessary. The agent coordinates with Global Security management and local law enforcement and follows applicable company, department, and law-enforcement procedures. The position involves armed security work, access control, screening, patrols, incident reporting, and response to safety and security concerns. Agents may work alone while armed, use authorized weapons and protective equipment, and restrain suspicious persons when appropriate. They must remain alert, act promptly in emergencies, communicate clearly, and make on-the-spot recommendations while following established policies and procedures. Employment in the United States requires existing work authorization; American Express will not pursue visa sponsorship. The role may require flexible hours, including weekends and holidays for special events or weather-related emergencies. American Express describes its work arrangements as onsite, hybrid, or virtual depending on role and business needs; no specific arrangement is stated for this position. The posting lists competitive base salaries and bonus incentives, but does not provide a salary range. Benefits described include retirement savings matching, insurance coverage, paid parental leave, wellness and counseling resources, and career development and training opportunities.

Requirements

Law enforcement experience.
Legal authorization to carry a firearm under H.R. 218, the Law Enforcement Officers’ Safety Act (LEOSA).
Proficiency in firearms use and safety; ability to meet or exceed minimum firearms proficiency and safety standards.
Meet all applicable state, county, city, and local licensing and permit requirements for an armed Security Officer.
Successfully complete annual firearms requalification at a Global Security-approved firing range.
Knowledge of discrete defense tactics.
Strong interpersonal skills and the ability to approach others tactfully and treat them with respect in stressful situations.
Some familiarity with access-control systems, alarm systems, and CCTV and their functions.
Ability to use company software, including Microsoft Office Suite, to enter incident reports in the Global Security database.
Ability to work flexible hours, including weekends and holidays when needed for special events or weather-related emergencies.
Ability to work alone while armed and to respond quickly and decisively in emergency situations.
Physical ability to restrain suspicious persons or trespassers when appropriate.
Satisfactory completion of initial and random drug testing and initial psychological testing.
Successful comprehensive background investigation; disqualifying factors include specified convictions or violations, including felony, violent-crime, domestic-violence, certain minor-related, recent intoxicated or reckless driving, and controlled-substance offenses, as well as falsification of application or background information.
Employment eligibility to work in the United States; the employer will not pursue visa sponsorship.

Nice To Haves

Ongoing participation in a regular physical fitness program is encouraged.

Responsibilities

Respond rapidly to unusual, emergency, and life-threatening situations, following established protocols and using appropriate escalation, including armed response when necessary.
Confront an active shooter and use lethal force if necessary to prevent or stop an attempted mass shooting.
Subdue violent or potentially violent individuals and, when possible, physically restrain suspicious persons or trespassers instead of using armed force.
Assist in protecting employees, contractors, visitors, and customers on company premises.
Prevent unauthorized persons from entering facilities and provide access to approved employees, guests, contractors, consultants, and temporary employees using access-control methods and devices.
Inspect packages, bags, mail, and parcels using screening technology when applicable to prevent explosive or hazardous materials from entering facilities.
Perform assigned roving patrols and foot or vehicle patrols to detect or prevent unauthorized entry.
Check identification badges and report hazards, safety concerns, premise breaches, and malfunctioning equipment.
Communicate incidents, emergencies, and potential safety situations to Global Security management by radio, telephone, or orally; coordinate with local law enforcement as appropriate.
Provide emergency first aid, CPR, or AED assistance while waiting for emergency services personnel.
Prepare incident and action reports and enter records into the Global Security SWORD database.
Remain alert to irregularities and safety or security concerns, respond decisively in emergencies, and follow company, department, and law-enforcement procedures.
Make on-the-spot recommendations to Global Security management about emergency response actions.

Benefits

Competitive base salaries
Bonus incentives
6% company match on retirement savings plan
Free financial coaching and financial well-being support
Medical, dental, vision, life insurance, and disability benefits
Paid parental leave of 20+ weeks for all parents, including for pregnancy, adoption, or surrogacy
Access to on-site wellness centers staffed with nurses and doctors, depending on location
Free and confidential counseling through the Healthy Minds program
Career development and training opportunities
Flexible working model with onsite, hybrid, or virtual arrangements depending on role and business need