Security Account Manager (Security)

United Security • Boston, MA

2d • Onsite

About The Position

United Security Inc. is a rapidly growing security services company seeking a talented Security Account Manager to join our team. With over 31 years of experience and significant revenue growth, we are expanding and looking for individuals who align with our core values of People, Integrity, Development, and Community. The ideal candidate will demonstrate support, commitment, good judgment, potential for growth, and goodwill. We offer a supportive team environment to help you achieve your career goals.

Requirements

• Minimum of five years of supervisory or management experience in security or hospitality environments.
• Prior experience in luxury hotels, high-end residential, or Class A corporate properties preferred.
• Ability to lead, train, and manage a large, guest-facing security team.
• Maintain a polished and professional presence consistent with a five-star luxury brand.
• Strong client relationship skills.
• Excellent written and verbal communication skills.
• Strong organizational abilities.
• Consistent attention to detail.
• Hands-on experience with scheduling, payroll oversight, timekeeping, compliance tracking, and security reporting systems.
• Proficiency in standard office and computer applications.
• Capability to lead incident response, manage de-escalation with discretion, and coordinate effectively with emergency services.
• Meet all Massachusetts licensing, background, and employment requirements.

Nice To Haves

• CPR and First Aid certification is preferred.

Responsibilities

• Lead, train, and manage a large, guest-facing security team.
• Maintain a polished and professional presence consistent with a five-star luxury brand.
• Serve as the primary on-site liaison with hotel leadership and respond quickly to operational concerns.
• Demonstrate excellent written and verbal communication skills.
• Utilize strong organizational abilities and consistent attention to detail.
• Manage scheduling, payroll oversight, timekeeping, compliance tracking, and security reporting systems.
• Proficiently use standard office and computer applications.
• Lead incident response and manage de-escalation with discretion.
• Coordinate effectively with emergency services when required.

Benefits

• Competitive pay
• Recognition and Reward Programs
• Training and Career Development Opportunities
• Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan for full time employees
• Proud Partner of DailyPay: work today, get paid today!
• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Days
• Paid Holidays
• 401K/403b Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed