Security Account Manager

Securitas • Portland, OR

9h • Onsite

About The Position

We are seeking a professional and experienced Account Manager to oversee security operations for a large-scale account with approximately 20 officers. This is a working Account Manager position responsible for the daily oversight, performance, and accountability of security officers and site leads while maintaining strong client relationship and ensuring high-quality service delivery. The ideal candidate will have prior security and account management experience, strong leadership skills, exceptional attention to detail, and the ability to manage operations in a fast-paced environment. High-rise experience is preferred.

Requirements

• Must be at least 18 years of age.
• Valid driver's license and clear driving record required.
• High school diploma or GED required.
• Minimum of 2 years of prior Security experience required.
• Minimum of 1 year Account Management experience required.
• Proficient in basic computer and technology use.
• Strong planning, organizing, and leadership skills.
• Ability to take initiative, achieve results, and meet deadlines.
• Reliable and self-motivated.
• Strong customer service and interpersonal skills a must.
• All candidates must be willing to participate in Securitas’ pre-employment screen process, including drug screen and background investigation.
• Seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment.

Nice To Haves

• High-rise security experience preferred.
• Additional experience in scheduling, payroll, and training is preferred.

Responsibilities

• Supervise, support, and hold officers and site leads accountable for performance, professionalism, and attendance.
• Build and maintain strong client relationships through consistent communication and responsiveness.
• Ensure all posts are staffed appropriately and scheduled are maintained.
• Conduct site visits, inspections, and performance evaluations.
• Audit reports, logs, and incident documentation to ensure accuracy, quality, and compliance.
• Maintain strong attention to detail in all operational processes and reporting.
• Address employee concerns, coaching opportunities, and disciplinary issues as needed.
• Ensure all officers are following site policies, procedures, and post orders.
• Assist with training, onboarding, and development of security personnel.
• Monitor incident reporting and ensure proper documentation is completed accurately and timely.
• Support recruiting and retention efforts to maintain staffing levels.
• Communicate effectively with clients, leadership, and security staff regarding operational updates, concerns, and expectations.

Benefits

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
• Virtual Medical Appointments with Telemedicine.
• Paid Time Off, Free Uniforms, Paid Training, & Weekly Pay!!
• Employee Assistance Program.
• DailyPay Access Program!
• Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel, & So Much More!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED