Securities Services Announcement Capture Analyst

JPMorgan Chase & Co.•Jersey City, NJ

20h•Hybrid

About The Position

As a Corporate Actions Analyst in the Announcement Capture Team within WHEM Operations, you will manage the capture and processing of complex voluntary corporate action events. You will work closely with global partners—including middle office teams, client service managers, product partners, and regional processing teams—to ensure timely and accurate event completion. You will leverage enterprise systems and digital tools to drive continuous improvement and deliver a world-class service experience. Your role is critical in understanding market nuances and actively managing risks throughout the event lifecycle. You will collaborate across operational areas locally and globally, ensuring efficient issue resolution and supporting multiple internal lines of business that serve large institutional clients. Your contributions will help us achieve measurable, consistently proven service performance and industry-leading quality.

Requirements

Ability to work closely with business partners and interact with all staff levels
Flexible approach, able to follow tight deadlines, organize, and prioritize work
Experience working on multi-stream programs in large-scale, high-volume environments
Strategic thinking with practical execution
Strong analytical and problem-solving skills, including initiative to drive change and enhance controls
Ability to manage through a changing business landscape

Nice To Haves

Relevant degree education preferred; candidates with a proven track record will be considered
Prior experience in financial services, preferably in custody asset servicing, fund services, markets, prime brokerage, or securities lending
Experience with asset servicing operating systems/platforms (IMActions, TCS BaNCS, or third-party vendor management advantageous)
Strong oral and written communication and presentation skills, with the ability to communicate strategic messages clearly and consistently
Extensive working knowledge of Microsoft Office products (Word, Excel, PowerPoint)
Good understanding of DTC or SWIFT message types used in asset servicing

Responsibilities

Review incoming events from various data sources (SWIFT messages, agent emails, offer documents) to create and maintain corporate actions such as mergers, repurchase offers, exchange offers, and optional dividends
Perform routine and non-routine corporate action announcement tasks with moderate to advanced complexity, applying subject matter expertise
Diagnose problems and provide operational or technical resolution within defined autonomy
Serve as a point of contact for subscribers through Operations, Middle Office, and Client Service
Participate in End of Day (EOD) control functions to ensure all work and risk is managed
Publish daily, weekly, and monthly metrics to key stakeholders and suggest process improvements for manual touchpoint reduction
Demonstrate flexibility with extended hours as required to meet client expectations and work under pressure in different shifts