Securities Processing Senior Associate Team Lead

DTCC • Jersey City, NJ

2d

About The Position

The Global Business Operations (GBO) organization is responsible for all operations and asset services supporting various DTCC businesses. GBO's mission is to provide the Securities Industry with superior operations processing and client services support in an environment that minimizes risk and cost while maximizing efficiency. The Securities Processing Senior Associate is responsible for overseeing and managing daily operations within the department, ensuring effective task coordination, appropriate coverage, and workload allocation. The role entails tracking performance metrics, analyzing productivity, and reporting results to management. Responsibilities include identifying and implementing process improvements, maintaining quality standards, resolving workflow issues and escalations, and serving as a key operational resource for the team. The position also directly manages staff, providing coaching, feedback, training, and development opportunities to enhance employee performance, productivity, and quality of work.

Requirements

• Minimum of 6 years of related experience
• Bachelor's degree preferred or equivalent experience

Nice To Haves

• Fosters a culture where honesty and transparency are expected.
• Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date.
• Proactively seeks feedback from others on his/her own performance; Provides constructive feedback about behaviors that increase individual and team performance.
• Values the roles and contributions of others.
• Builds collaborative teams across the organization.

Responsibilities

• Supervises day-to-day activities of a designated team.
• Ensures strict adherence to procedures and critical timeframes; ability to manage competing priorities.
• Directly manages people.
• Strong evaluator with focus on development of others to perform by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
• Identifies training gaps and implements appropriate actions to resolve.
• Identifies and mitigates risk by having knowledge of department controls with the ability to spot key opportunities and identify root cause issues.
• Maintains a steadfast focus on meeting the needs/requests of our internal and external clients, including responding to inquiries timely and accurately, resolving issues promptly.
• Resolves exceptions, assists with complex inquiries.
• Understands and applies principles, procedures, requirements, regulations, and policies related to specialized business functions.
• Writes/maintains procedures and job aids.
• Identifies procedure gaps, updates procedures to fill gaps as directed.
• Demonstrates effective communication skills, active engagement in meetings, and displays curiosity to learn and grow; accepts feedback given and applies to role.
• Presents information clearly while speaking in small to mid-sized groups.
• Assists in benchmark tracking, audit follow-up, compliance, and risk management activities.
• Participates and owns team impacting projects and initiatives.
• Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately.

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior