Securities Operations Specialist - Investment Manager Relations

Wells Fargo•Charlotte, NC

7d•Hybrid

About The Position

Wells Fargo is seeking a Securities Operations Specialist within Investment Manager Relations (IMR), part of Brokerage and Trust Trade Settlements in Wealth and Investment Management Operations. The team supports the trade lifecycle and securities custody environment by working with investment managers, custodians, and internal partners to facilitate timely settlement, resolve operational exceptions, maintain account and market connectivity, and safeguard client assets. The specialist investigates and resolves trade- and account-related issues, supports account onboarding and standing settlement instructions, coordinates communications with investment managers and custodians, and helps resolve settlement exceptions. The role also involves reviewing documentation, monitoring cash and security movements, reconciling asset activity, and following operational controls, regulatory requirements, and risk-management standards. It requires analytical, problem-solving, and relationship-management skills, attention to detail, sound judgment, and the ability to manage competing priorities in a fast-paced environment. The position supports moderately complex operational work and lifecycle initiatives, identifies process-improvement opportunities, researches business risks, and contributes to projects, system enhancements, and revised processes. It requires the ability to work a hybrid schedule and willingness to work on-site at the location stated in the job opening. The position is not eligible for visa sponsorship.

Requirements

At least 2 years of Securities Operations experience, or equivalent demonstrated through work experience, training, military experience, education.
Ability to work a hybrid schedule.
Willingness to work on-site at the location stated in the job opening.
Strong attention to detail and accuracy, with solid problem-solving skills.
Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment.
Customer-service focus and ability to listen to customer needs and recommend solutions.
Excellent verbal, written, and interpersonal communication skills.
Effective organization, multitasking, and prioritization skills.
Intermediate Microsoft Office skills.

Nice To Haves

Demonstrated experience using Alteryx, Xceptor, or similar automation solutions to improve process efficiency and operations.
At least 1 year of trust, brokerage, and/or securities operations experience.
At least 1 year of settlement-related experience.

Responsibilities

Participate in low- to moderately complex lifecycle support initiatives and identify process-improvement opportunities within Securities Operations.
Review and analyze moderately complex operational tasks and challenges related to trade settlements and investment manager support.
Present recommendations for resolving low- to moderately complex situations across a trade process while developing understanding of the function, policies, procedures, and compliance requirements.
Collaborate and consult with peers, business partners, and investment managers to resolve issues and achieve business objectives.
Develop expertise in client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation.
Investigate and resolve low- to moderately complex escalated issues within Investment Manager Relations' scope of responsibility.
Research low- to moderately complex business risks, provide policy input, enhance customer satisfaction, and review time-sensitive documents and transaction requests.
Exercise independent judgment to understand trade settlement workflow controls and minimize the effects of operational breakdowns.
Support team effectiveness and monitor daily securities- and cash-related production work.
Contribute to and potentially lead implementation of projects, system enhancements, and new or revised processes and procedures requiring coordination across operational teams.
Follow applicable Wells Fargo risk programs, policies, procedures, and compliance obligations; escalate and remediate issues appropriately.