Securities Operations Associate

Wells Fargo•Charlotte, NC
•Hybrid

About The Position

Wells Fargo is seeking a Securities Operations Associate in the Fiduciary Tax Services unit of Wealth and Investment Management Operations. The Associate works with the primary tax vendor, PricewaterhouseCoopers, administrative and investment partners in Banking Lending and Trust, and outside accountants to provide service and address issues or inquiries related to Fiduciary Tax Services. The role supports low-complexity securities operations and process improvement, monitors daily securities and cash production work, researches and resolves operational issues, and contributes to projects and revised processes requiring coordination among operations teams. The Associate receives direction from a manager and exercises judgment within defined parameters while building knowledge of operational functions, policies, and procedures. The position requires a hybrid schedule and on-site work at the stated location in Charlotte, North Carolina. It is not eligible for visa sponsorship.

Requirements

  • At least 6 months of Securities Operations experience, or equivalent demonstrated through work experience, training, military experience, or education.

Nice To Haves

  • At least 6 months of fiduciary, charitable, and/or information tax return preparation experience.
  • At least 6 months of experience using SEI Trust 3000.
  • Knowledge of estate, gift, and Generation-Skipping Transfer Tax (GSTT).
  • Understanding of US state trust taxation issues for a national financial institution.
  • Effective problem-solving, decision-making, organizational, multitasking, and prioritization skills.
  • Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment.
  • Ability to work in a fast-paced, deadline-driven environment.
  • Excellent verbal, written, and interpersonal communication skills.
  • A BS/BA degree or higher in accounting, finance, or another business-related field.
  • Comfort using Microsoft Office Suite.

Responsibilities

  • Participate in low-complexity lifecycle support tasks and identify opportunities for process improvements within Securities Operations.
  • Review basic or tactical issues, policies, and procedures related to low-risk tasks and deliverables.
  • Resolve situations across a full process within a trade environment, using judgment within defined parameters and manager direction.
  • Collaborate and consult with peers, colleagues, managers, and internal and external customers to resolve issues and achieve goals.
  • Build expertise in operational processes, including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation.
  • Gather data to support issue resolution and review and analyze operational tasks requiring research and evaluation.
  • Resolve low-complexity escalated issues within the scope of responsibility in Securities Operations.
  • Research low-complexity business risks, provide input into policies, enhance customer satisfaction, and review time-sensitive documents and transaction requests.
  • Support team effectiveness according to plans and monitor daily securities- and cash-related production work.
  • Contribute to projects and new or revised processes and procedures requiring coordination among operations teams, and perform analysis for initiatives supporting business strategies.
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