Secured Credit Communication Coordinator - Secured Credit Administration

WesBanco Bank, Inc.•Bowie, MD

4d•$24 - $27•Onsite

About The Position

Responsible for being the primary point of contact between those ordering real estate valuations for property proposed as collateral for commercial loans and the staff of the Real Estate Valuation Group. This role serves as the primary liaison between the Real Estate Valuation Group and those utilizing Commercial Real Estate appraisal services within the Bank. The coordinator tracks commercial real estate appraisals, reviews their status, and communicates issues and information requests. They also order and coordinate external Commercial appraisal reviews, upload reviews, and input information into Finance Center. Additionally, they assist the closing team and reviewers with checklist completion, problem-solve or route issues to appropriate staff, and escalate issues as needed. The role involves communicating with Senior and Executive Management, other bank officers, and vendors, acting as an ambassador for the department. Continuous development and maintenance of a basic working knowledge of appraisal rules and regulations are expected, along with performing other assigned duties.

Requirements

Ability to interact effectively and confidently across all levels of the organization, including senior management, other departments and vendors.
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner.
Ability to multi-task on a daily basis
Ability to meet and enforce deadlines and internal service level agreements.
Ability to work collaboratively in a team environment.
Strong organizational and problem solving skills
Must be able to manage and safeguard confidential information.
Proficient in MS Office, including Word, Excel, Outlook.
High school diploma or (GED)
Minimum of two years related experience in Commercial Lending field including Commercial Lending processing or Commercial Lending operations.

Nice To Haves

Familiarity with Bank Loan Operating systems a plus
Familiarity with commercial real estate appraisals a plus
Familiarity with commercial loan documentation a plus.
Ability to read, understand, and interpret Federal appraisal regulations preferred.

Responsibilities

Serves as the primary liaison between the Real Estate Valuation Group and those utilizing Commercial Real Estate appraisal services within the Bank.
Tracks commercial real estate appraisals ordered on behalf of the Bank using Appraisal Management Collateral 360 software.
Reviews status of real estate appraisals and communicates issues and information requests.
Orders and coordinates external Commercial appraisal reviews through our 3rd party vendor.
Uploads appraisal reviews and inputs information in Finance Center.
Assists the closing team and reviewers with completion of checklists in Finance Center.
Problem solves or routes issues to appropriate staff member.
Escalates issues to Team Lead or Department Manager as needed.
Communicates with Senior and Executive Management, other bank officers, and vendors.
Serves as ambassador for the department when dealing with vendors and other departments and divisions, reflecting professionalism and efficiency.
Continually develops and maintains a basic working knowledge of appraisal rules and regulations.
Other duties as assigned.

Benefits

17 days of PTO (Paid Time Off)
5 days of STD (Short Term Disability)
11 annual paid holidays
1 float holiday
medical
dental
vision
Health Care Flexible Spending
Dependent Care Flexible Spending
Transportation Fringe Benefit Plan
Group Life
Long Term Disability
Optional Life
access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products.
401(k) with employee match