NEW JOB TEMPLATE

TRM Labs

2d•Remote

About The Position

Sector Engagement Leads own the relationships that drive our mission forward. You will be the primary point of contact for dozens of organizations in your sector, selected from the hundreds of critical-infrastructure entities we serve. Your mandate: earn their trust, ensure they are operational on our platform, and translate complex threat intelligence into immediate defensive actions. This is a builder's role. We are looking for leaders who can solve high-stakes problems and scale a critical function from a standing start. If you are energized by delivering real-world impact in under-resourced environments, this is your team.

Requirements

8+ years of relevant experience. Proven track record in public sector security, critical-infrastructure defense, or customer-facing technical roles, specifically earning trust with resource-constrained stakeholders.
Sector authority. You have deep credibility in your focus area. You understand how these organizations operate and why generic security guidance fails.
CTI fluency. Ability to analyze threat intelligence, determine what is critical, and translate it into a tactical plan for an operational team.
Bias toward action. You anticipate roadblocks and drive outcomes independently. You frame work in short, aggressive timelines and iterate rapidly.
Strategic clarity. You resolve ambiguity for diverse audiences: entity operators, government partners, and internal teams.
Bias to action / TRM Speed. You frame work in short, real timelines, run fast learning loops, and move when the plan stops working.
Mission commitment. You are motivated by protecting essential services and exercising sound judgment in sensitive government contexts.
AI fluency is a baseline expectation at TRM. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: Accelerate repeatable workflows, Structure and solve problems, Improve output quality, Increase speed and leverage.

Nice To Haves

Former practitioner in your sector (e.g., hospital, utility, county/city, or district security or operations leadership).
Active relationships with the relevant sector ISAC, fusion centers, CISA regional advisors, or relevant law enforcement.
Experience standing up or running a collective-defense, SLTT, or public-private security program.
Familiarity with ransomware tradecraft, incident response, and the value of cryptocurrency/payment tracing.
OT/ICS experience (especially for the Water & Critical Infrastructure focus).
Experience operating in fast-moving, ambiguous, standing-start environments.

Responsibilities

Execute sector-wide engagement. Own the end-to-end adoption and defensive outcomes for your portfolio of SLTT and critical-infrastructure entities.
Accelerate operational capability. Partner with Solutions Engineering to move entities from provisioning to active operation on TRM's platform through agentic CTI/IR workflows.
Operationalize intelligence. Convert sector threat activity and entity findings into prioritized, plain-language guidance that small teams can act on immediately.
Strengthen the ecosystem. Build durable partnerships with fusion centers, sector ISACs (Health-ISAC, WaterISAC, MS-ISAC), CISA, and law enforcement to amplify collective defense.
Drive the feedback loop. Identify sector patterns for the Threat Intelligence team and advocate for the field's needs in product and program strategy.
Scale the model. Define engagement playbooks, success metrics, and onboarding standards as the program expands.
Advocate for your sector. Represent your community's interests to TRM leadership and external government stakeholders.

Benefits

TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact.
People who thrive here are energized by hard problems, experimentation, and continuous feedback.
Our work sits at the intersection of AI, national security, and fighting crime.
The problems are complex, the stakes are real, and the environment evolves quickly.
The pace and intensity of the work reflect the importance of the mission.
As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
Priorities and targets to change quickly as we experiment and iterate
Work that often requires operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined.
It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
Many people find this work deeply rewarding.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate.
We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: Accelerate repeatable workflows, Structure and solve problems, Improve output quality, Increase speed and leverage.
You will be evaluated on applied AI fluency during the interview process.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM we care deeply about our craft.
We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people.
If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others.
Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.