Support Specialist Section

City of Aurora
•$30 - $37•Onsite

About The Position

The Section Support Specialist for the City of Aurora Public Safety Training Center supports the day-to-day operations and long-term planning of the department’s police academy and training functions. The role provides administrative support for academy classes, events, certifications, records, and logistical needs, and responds to requests from internal and external contacts. It also serves as the unit’s Credit Card Custodian, with responsibility for oversight, management, and reconciliation of card transactions. The position supports academy class launches and graduations, coordinates outside training hosted at CAPSTC, manages building-space reservations, and acts as a liaison with P.O.S.T. Duties also include ordering supplies, processing personnel orders and documents, maintaining certification records, preparing reports and materials, and performing notary duties for the Aurora Police Department. The role is fully in person and has regular business hours. The hiring range is $29.50–$36.88 per hour. The application deadline is November 18, 2026, but the posting may close earlier once a sufficient pool of qualified applicants is obtained. City employees may be required to work as essential personnel during a declared local emergency or disaster. Most employees are scheduled for unpaid furlough days in 2026: January 16, April 10, July 2, and December 24.

Requirements

  • High school diploma or GED.
  • Three years of general clerical experience, including data entry and customer service experience.
  • Knowledge of office practices and procedures, manual and computer filing systems, business English, spelling and math, and general office equipment and personal computers with related software applications.
  • Intermediate proficiency with Microsoft Office Suite.
  • Ability to efficiently and accurately enter information using a keyboard and perform data entry.
  • Strong interpersonal and organizational skills, and proficiency in composition, grammar, and spelling.
  • Proficiency with computer applications, including word processing, spreadsheets, report generation, and database maintenance.
  • Ability to establish and maintain effective working relationships with employees and citizens.
  • Ability to communicate effectively verbally and in writing, understand oral and written instructions, and handle stressful situations with tact and diplomacy.
  • Ability to work under pressure, meet deadlines with little supervision, work independently, maintain confidentiality, and understand, interpret, and apply department or division policies and procedures.
  • Ability to plan, organize, and prioritize work assignments.
  • CCIC/NCIC clearance.
  • Notary Certificate.

Nice To Haves

  • Experience working in a judicial or law enforcement environment.
  • Purchase Card Training.
  • Driver’s License.
  • Complete defensive driving through COA within six months of employment.

Responsibilities

  • Order supplies while ensuring alignment with budget restrictions and obtaining Command Staff approval.
  • Sort and distribute mail and packages.
  • Prepare internal reports and materials that may be used in external presentations or meetings.
  • Receive and respond to internal and external requests for information.
  • Serve as Credit Card Custodian and oversee, manage, and reconcile credit card transactions.
  • Complete personnel orders and related administrative documentation.
  • Process documents and reports, record transactions, and complete required paperwork.
  • Maintain ongoing documentation related to P.O.S.T. certification and act as a liaison with P.O.S.T.
  • Coordinate and prepare for large-scale events and manage building-space reservations.
  • Serve as the primary contact for external training classes hosted at CAPSTC.
  • Perform notary duties for the Aurora Police Department.
  • Support new academy class launches, including classroom setup, supply orders, P.O.S.T. documentation, ID creation, handbook preparation, and distribution.
  • Assist with academy graduation planning and execution, including invitations, cake, venue coordination, program design, presentation logistics, and certificate preparation.
  • File and maintain records related to academy operations.
  • Perform other related duties as assigned.

Benefits

  • Competitive total compensation package.
  • Well-funded General Employees Retirement Plan.
  • On-site fitness center and employee well-being programs.
  • Internal educational programs to assist with career advancement.
  • Access to innovation workspaces.
  • Light rail station minutes away.
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