Support Specialist Section

City of Aurora•Aurora, CO

5d•Onsite

About The Position

The Section Support Specialist for the City of Aurora Public Safety Training Center supports the day-to-day operations and long-term planning of the department’s police academy and training functions. The role provides administrative support for academy classes, events, certifications, records, and logistical needs, requiring strong organization, attention to detail, and the ability to manage multiple responsibilities accurately and professionally. The position handles supplies and purchasing, credit card transactions, personnel orders, information requests, and documentation related to P.O.S.T. certification. It coordinates outside training hosted at CAPSTC, assists with new academy class onboarding and setup, and supports graduation planning. Additional duties include records management, document processing, building reservations, event coordination, and notary services. The position is fully in person and has regular business hours. The hiring range is $29.50–$36.88 per hour.

Requirements

High school diploma or GED.
Three years of general clerical experience, including data entry and customer service experience.
Knowledge of office practices and procedures, manual and computer filing systems, business English, spelling, and math.
Intermediate proficiency with Microsoft Office Suite.
Purchase Card Training.
Ability to accurately enter information using a keyboard and perform data entry.
Strong interpersonal and organizational skills, and composition, grammar, and spelling skills.
Proficiency with computer applications, including word processing, spreadsheets, report generation, and database maintenance.
Ability to establish and maintain effective working relationships with employees and citizens.
Ability to communicate effectively verbally and in writing and understand oral and written instructions.
Ability to handle stressful situations with tact and diplomacy, work under pressure, meet deadlines with little supervision, and work independently.
Ability to maintain confidentiality and understand, interpret, and apply department or division policies and procedures.
Ability to plan, organize, and prioritize work assignments.
Required CCIC/NCIC Clearance.
Required Notary Certificate.

Nice To Haves

Experience working in a judicial or law enforcement environment.
Driver’s License.
Defensive Driving completed through COA within six months of employment.

Responsibilities

Order supplies in accordance with budgetary restrictions and Command Staff approval.
Sort and distribute mail and packages.
Prepare internal reports and materials for possible use in external presentations or meetings.
Receive and respond to internal and external requests for information.
Serve as Credit Card Custodian, overseeing, managing, and reconciling credit card transactions.
Complete personnel orders and related administrative documentation.
Process documents and reports, record transactions, and complete required paperwork.
Maintain ongoing documentation related to P.O.S.T. certification and act as liaison with P.O.S.T.
Coordinate and prepare for large-scale events and manage building space reservations.
Serve as the primary point of contact for external training classes hosted at CAPSTC.
Perform notary duties for the Aurora Police Department.
Support new academy class launches, including classroom setup, supply orders, P.O.S.T. documentation, ID creation, handbook preparation, and distribution.
Assist with academy graduation planning and execution, including invitations, cake, venue coordination, program design, presentation logistics, and certificate preparation.
File and maintain records related to academy operations.
Perform other related duties as assigned.