Section Supervisor-Housekeeping-Silver Legacy
About The Position
Supervise team members to ensure a high standard of cleanliness is being provided to all guest rooms during each shift. This role involves developing and supervising the scheduling of housekeeping team members, issuing work assignments, and overseeing the completion of daily tasks. The supervisor is responsible for ensuring the safe handling of cleaning products, coaching and counseling team members, and collecting keys at the end of the shift. Additionally, the position requires continuous monitoring of linen and supply rooms, maid carts, and all equipment used by guest room attendants, housepersons, and shampoo persons, ensuring proper usage. The supervisor must also maintain linen consumption, housekeeping supplies, care of furniture, and the appearance of the building and fixtures. A critical aspect of the role is to report any suspicious activities that may jeopardize the security of the hotel to management or the security department immediately. Other duties as assigned are also part of this role.
Requirements
- Ability to understand and follow the Trailblazer Guide, housekeeping manual and emergency/evacuation procedures
- Good organizational skills
- Strong verbal and written communication skills
- Ability to read, write, and communicate verbally in English and Spanish
- Ability to operate office and housekeeping equipment
- Perform under pressure in an interruptive environment
- High School diploma or equivalent
- Above average speech – both speaking and reading/writing English.
- Need excellent interpersonal skills.
Responsibilities
- Develops and supervises the scheduling of housekeeping team members
- Issue work assignments at the start of each shift
- Oversee the completion of daily assignments
- Ensure the safe handling of cleaning products
- Coach and counsel team members
- Collect keys at the end of the shift
- Continuously check linen and supply rooms, maid carts and all equipment used by guest room attendants, housepersons, and shampoo persons and ensure proper use of all equipment
- Maintain linen consumption, housekeeping supplies, care of furniture, and appearance of the building and fixtures
- Report suspicious activities which may jeopardize the security of the hotel to your manager or the security department immediately
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
