Secretary - Cardiology - Part Time Days

Torrance Memorial Medical Center•Torrance, CA

About The Position

The Secretary provides front office support for the Cardiology Department and Nuclear Medicine Department. The role includes greeting and registering patients, verifying insurance, collecting payments, scheduling appointments and procedures, answering and routing telephone calls, and supporting department operations through supply management, medical-records correspondence, and employee training.

Requirements

Experience in a hospital or medical office setting.
Typing speed of 40 WPM.

Responsibilities

Print schedules and call for orders when assigned; request a valid order when required.
Greet patients, obtain demographic data, and process registration paperwork accurately.
Verify insurance eligibility, benefits, and coverage.
Collect deductibles and visit co-payments before or during treatment, as appropriate.
Notify appropriate staff when patients arrive and/or escort patients to rooms.
Schedule Cardiology procedure appointments, coordinating rooms, physicians, technicians, and nursing staff as indicated.
Register and schedule patients.
Answer telephone calls courteously, identify self and department, and answer within four rings.
Screen and route telephone calls appropriately; accurately record and route messages; retrieve and address voicemail messages.
Use computer systems to schedule and process patients, obtain lab results, and communicate with coworkers.
Provide patients with accurate procedure and appointment instructions.
Monitor and order supplies, including special non-stock items through the Purchasing department, and maintain department office supplies.
Log requests for and releases of medical-records correspondence and ensure patient authorization forms are completed accurately.
Assist in training new employees.