Secretary

One More Child•Lakeland, FL

About The Position

The Secretary provides first impressions and administrative support at HQ, helping ensure the smooth operation of the respective buildings on campus. The role provides efficient administrative assistance to center management and staff and serves as the first point of contact for visitors and clients, representing the centers with professionalism and a welcoming demeanor. Strong organizational and communication skills are essential to managing administrative tasks and maintaining a positive work environment. The Secretary supports front desk operations, keeps common areas organized, coordinates appointments and calendars, maintains records and filing systems, handles confidential information, and assists the Events + Impressions and Family Support teams. The role also supports meetings, workshops, campus tours, client shopping appointments, emergency boxes, family market activities, and communications such as the Family Support Newsletter. The position is part-time and classified as non-exempt. It is based in a normal office environment. Employees of One More Child are expected to uphold the organization’s Christian context and foundational statement of faith.

Requirements

Have at minimum a high school diploma or GED.
Be proficient in Microsoft Office, specifically Word, Excel, and Outlook.
Be willing to learn the Raiser’s Edge database program.
Demonstrate a professional and friendly demeanor and strong customer service orientation.
Have strong organizational and time-management abilities and attention to detail.
Be willing to learn, adapt to new situations, and solve problems.
Demonstrate excellent verbal and written communication skills.
Be able to maintain confidentiality and handle sensitive information with discretion.
Show empathy and be able to work with people from disadvantaged, marginalized, or socially excluded backgrounds.
Be able to work independently and collaboratively with team members.
Be available to work flexible hours based on the needs of the position.
Present oneself, both at and outside of work, in a manner consistent with One More Child’s Core Values of Humble, Hungry, Wise, and Called.
Have had a personal conversion experience with Jesus Christ and been scripturally baptized.
Possess a sense of commitment to ministry through vocation and a sincere desire to seek God and His kingdom.
Demonstrate personal devotional habits such as Bible study, prayer, and daily meditation.
Be a member of a New Testament, evangelical Church in the local community and attend regularly.
Engage in witness activities as a normal part of life.
Be able to sit and talk or hear regularly, use hands to finger, handle, or feel frequently, and walk and reach with hands and arms occasionally.
Have the close vision required for the job.
Be able to work in stressful conditions from time to time and remain focused for extended periods.
Be able to lift up to 30 pounds.

Nice To Haves

Additional certification or training in office administration.
Proven experience as a secretary or administrative assistant, preferably in a similar setting.

Responsibilities

Greet visitors, clients, volunteers, donors, and partners warmly and address their needs promptly.
Manage incoming calls, emails, and correspondence professionally and direct them to appropriate personnel.
Maintain tidy, organized, and welcoming common areas, including front desks, lobbies, conference rooms, restrooms, break rooms, and workrooms.
Order and restock office supplies and staff snacks within budget allocations.
Schedule maintenance as needed.
Coordinate appointments, meetings, and client shopping appointments for center staff and clients.
Manage calendars accurately and support efficient use of time.
Coordinate backup schedules for front desk coverage as needed.
Maintain accurate records, databases, and filing systems for GIK, volunteer hours, and resource distribution.
Handle sensitive and confidential information with discretion.
Provide general administrative support to the Events + Impressions and Family Support teams as needed.
Arrange meetings, conferences, and workshops, including booking meeting rooms and printing materials.
Organize emergency boxes, count minimal diapers, and assist in the family market.
Support the logistics of campus tours.
Assist with preparing and distributing the Family Support Newsletter and other updates.
Maintain effective communication channels and timely dissemination of information to staff, clients, and volunteers.