Secretary

Douglas County•Community Services - Gardnerville, NV

15h•Onsite

About The Position

Douglas County Community Services is seeking an individual to fill the important role of Secretary for the Senior Services division. In addition to the administrative duties of the office, this public facing role serves as a friendly face representing the Senior Center and is responsible for screening and directing visitors and calls to ensure that individuals are provided with the correct information or resources they are seeking. Requiring strong customer-service skills and the ability to multi-task in a busy environment, the position assists the Community Services team in the effective administration of the Senior Services office through the efficient and timely accomplishment of all tasks assigned. The right individual for the role will be someone who learns quickly, is comfortable with technology, and has a drive to provide the best service possible to our senior community members.

Requirements

High School diploma or GED and three (3) years of experience with administrative support; OR an equivalent combination of education, training and experience.
Strong customer-service skills
Ability to multi-task in a busy environment
Learns quickly
Comfortable with technology

Responsibilities

Performs intermediate work providing paraprofessional level administrative support to a division manager and related supervisory and professional staff; providing direction to office support staff; performs related tasks as apparent or assigned.
Receives and screens visitors and telephone calls, providing factual information which may require the interpretation and application of policies and procedures; takes messages or refers the caller to the proper person.
Researches and compiles a variety of informational materials from sources both inside and outside the office to which assigned.
Opens and sorts mail and attaches pertinent backup materials; processes outgoing mail as required.
Initiates specified correspondence independently for signature by appropriate supervisory or professional staff; reviews finished materials for completeness, accuracy, format, compliance with policies and procedures, and appropriate English usage.
Enters, edits and retrieves numeric and statistical data and narrative information into computerized systems; prepares periodic and special reports.
Organizes and maintains various departmental files; purges files as requested; may prepare payroll information and maintain unit personnel files.
Follows up on projects, transmits information, and keeps informed of unit activities.
Schedules and arranges for meetings; arranges for rooms and necessary travel, preparing agendas, supplying meeting notes, informal minutes or summarizing meeting results as required.
Organizes own work, sets priorities and meets critical deadlines.
May provide project direction to office support staff on a project basis; may instruct staff in work procedures and/or review work for format, accuracy and consistency.
Maintains accurate records and files related to the areas of assignment.
Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
Provides information to the public or to County staff that requires the use of judgment and the interpretation of policies, rules or procedures.
Enters and retrieves data and prepares reports using a variety of software programs; reviews such reports for accuracy and makes corrections as required; operates standard office equipment.
Represents the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.
Contributes effectively to the accomplishment of team or work unit goals, objectives, and activities.