Secretary - Cardiology - Part Time Days

Torrance Memorial Medical Center•Torrance, CA

29d•$25 - $33

About The Position

The Secretary provides front office support for the Cardiology Department and Nuclear Medicine Department. The role includes patient registration and scheduling, insurance verification, collecting patient payments, coordinating appointments and procedures, handling telephone calls and messages, maintaining supplies, and supporting medical-record requests. The Secretary also assists with training new employees.

Requirements

One year of experience in a hospital or medical office setting.
Typing speed of 40 WPM.

Responsibilities

Prints schedules and calls for orders when assigned; obtains a valid order when required.
Greets patients, obtains demographic information, and processes registration paperwork accurately.
Verifies insurance eligibility, benefits, and coverage.
Collects deductibles and visit co-payments before or during treatment, as appropriate.
Notifies appropriate staff when patients arrive and/or escorts patients to rooms.
Schedules Cardiology procedures, coordinating rooms, physicians, technicians, and nursing staff as indicated.
Registers and schedules patients.
Answers telephone calls courteously, identifies self and department, and answers within four rings.
Screens and routes telephone calls appropriately.
Accurately records and routes messages and retrieves and addresses voicemail messages.
Uses computer systems to schedule and process patients, obtain lab results, and communicate with coworkers.
Provides patients with accurate procedure and appointment instructions.
Monitors and orders supplies, including special non-stock items through the Purchasing department, and maintains and orders department office supplies.
Logs requests for and releases of medical-record correspondence and ensures patient authorization forms are completed accurately.
Assists in training new employees.