Secretary - Short Stay

Cheyenne Regional Medical CenterCheyenne, WY
Onsite

About The Position

Provides clerical support to department or unit. Performs general clerical and receptionist duties.

Requirements

  • Completion of or in pursuit of high school diploma (or Equivalent Certificate from an accredited program)
  • Specialty certifications as required per department: • EMERGENCY DEPARTMENT: Cheyenne Regional AHA RQI within 14 calendar days of start date. • WYOMING PACE: Cheyenne Regional AHA RQI within 14 calendar days of start date, and one year of experience working with geriatric population

Nice To Haves

  • Previous clerical experience
  • If working in a clinical area, prior experience in a clinical setting
  • Medical Terminology

Responsibilities

  • Performs clerical tasks required in preparation of routine correspondence and reports.
  • Assists with projects under general supervision.
  • Handles incoming and outgoing mail.
  • Maintains files and record systems.
  • Performs basic computer applications including word processing and spreadsheets.
  • May assist to maintain Kronos for the department and staff scheduling for the department.
  • General management of the multi-line phone system.
  • Answers all incoming calls and forwards them and/or mailbox messages to the appropriate person.
  • Schedules patients via phone or in person.
  • Assists with scheduling follow-up appointments and rescheduling cancelled appointments.
  • Completes confirmation calls for upcoming appointments for new patients.
  • Resolves items in the work queue daily; scan outside records to medical chart; maintain old medical records.
  • Understands that it is not within their scope of practice to handle any medications that they might inadvertently come in contact with, including medications delivered in the pneumatic tube system. If contact with medications occurs, alert a licensed employee for them to handle.

Benefits

  • Employer Sponsored Medical, Dental, and Vision Plans
  • 403(b) and 457(b) retirement options with 4% employer match
  • Life Insurance
  • Short Term and Long-Term Disability Insurance
  • Employer Sponsored Wellness Program
  • Employee Assistance Program
  • ANCC Magnet Hospital
  • 21 PTO days per year (increases with tenure)
  • Tuition Reimbursement Program
  • Dedicated Loan Forgiveness Advisory Service
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