Secretary - Respiratory Therapy - St. Elizabeth Youngstown Hospital

Mercy Health BSMH•Youngstown, OH

5d•Onsite

About The Position

This is a full-time position for a Secretary in the Respiratory Therapy department at St. Elizabeth Youngstown Hospital. The role involves scheduling tests, managing patient communication, handling clerical duties, and supporting departmental operations. The position is within a collective bargaining unit and requires adherence to organizational policies and a commitment to professional growth.

Requirements

High School graduate
Advanced training/knowledge of medical terminology
Computer proficiency required
Previous patient scheduling experience required
Proficient in MS Word
Demonstrated customer service skills
Proficient use of medical terminology required

Nice To Haves

CPT coding experience preferred
Cardiology experience preferred
Clinical secretarial and registration experience preferred

Responsibilities

Schedule all tests in the Respiratory Therapy Area for inpatients and outpatients using Epic, ensuring proper Medical Necessity.
Explain ABN forms to patients and answer their questions regarding these forms and testing procedures.
Answer incoming calls with excellent customer service, triage and direct calls appropriately, and take messages.
Find and fax reports, check schedules, schedule patients, and provide instructions.
Maintain a working knowledge of PCs and office equipment, and a comprehensive understanding of Medicare Guidelines, especially regarding Medical Necessity.
Proficiently use the Internet to access the Adminastar website for monthly updates.
Use discretion when discussing patient matters and maintain patient confidentiality at all times.
Assist with clerical needs of the department, including copying, mailing, filing, and faxing reports, and sorting/distributing mail.
Maintain testing logs, accumulate statistical and quality data, and complete/submit monthly reports.
Maintain proper inventory of office and medical surgical supplies.
Assist in maintaining patient flow through the department.
Demonstrate commitment to professional growth and competence by attending educational meetings and classes, and staff meetings.
Participate in other projects and activities of the organization.
Support organizational policies and procedures regarding dress codes, identification badges, work schedules, and PTO time.
Promote a professional self-image and maintain a positive attitude.
Participate in performance appraisal, identify goals, and review progress with manager or clinical coordinator annually.
Assist in other areas of the department as needed.
Clean work area as necessary.
Complete work left from previous shift as necessary.
Report suggestions for positive changes or recommendations within departmental policies and procedures to the coordinator.
Assume additional responsibilities and perform other related duties as assigned.