Secretary - Respiratory Therapy - St. Elizabeth Youngstown Hospital

Mercy Health•Youngstown, OH

5d•Onsite

About The Position

This is a full-time position with scheduled weekly hours of 40, working days/afternoons. This role requires flexibility as weekend and holiday work may be needed. The position is within a collective bargaining unit. Mercy Health is committed to providing compassionate and cost-effective services that meet community needs and achieve quality outcomes through collaboration and teamwork.

Requirements

High School graduate
Advanced training/ knowledge of medical terminology
Computer proficiency required
Previous patient scheduling experience required
Proficient in MS Word
Demonstrated customer service skills
Proficient use of medical terminology required

Nice To Haves

CPT coding experience preferred
Cardiology experience preferred
Clinical secretarial and registration experience preferred

Responsibilities

Schedules all tests in the Respiratory Therapy Area for inpatients and outpatients using Epic, ensuring proper Medical Necessity.
Explains ABN forms to patients and answers their questions about these forms and testing procedures.
Answers incoming calls with excellent customer service, triages and directs calls appropriately, and takes messages as necessary.
Finds and faxes reports, checks schedules, schedules patients, and provides instructions.
Assists with clerical needs of the department, including copying, mailing, filing, faxing, and sorting mail.
Maintains testing logs, accumulates statistical and quality data, and submits monthly reports on time.
Maintains proper inventory of office and medical-surgical supplies.
Assists in maintaining patient flow through the department.
Demonstrates commitment to professional growth by attending educational meetings and classes, and participating in staff meetings and other organizational projects.
Supports organizational policies and procedures regarding dress codes, identification badges, work schedules, and PTO time.
Promotes a professional self-image and maintains a positive attitude and high commitment to standard practices.
Participates in performance appraisal, identifying goals and reviewing progress with a manager or clinical coordinator annually.
Assists in other areas of the department as needed.
Cleans work area as necessary.
Completes work left from previous shifts.
Reports suggestions for positive changes or recommendations within departmental policies and procedures to the coordinator.
Assumes additional responsibilities and performs other related duties as assigned.