Secretary/Receptionist - Sheriff

Washburn, County of • Shell Lake - Sheriffs Department / Jail, WI

5d • Hybrid

About The Position

An employee in this classification performs varied and responsible work involving secretarial duties and related clerical tasks as well as specific support duties pertaining to the Sheriff’s Office. The job requires the ability to exercise judgment in applying prescribed procedures and methods. The employee must maintain confidentiality of privileged information and personal facts obtained from inmates, family, or staff members. Considerable judgment is required in establishing and adapting work procedures to new and unusual situations. Work is performed under the general direction of the Sheriff and Law Enforcement Assistant.

Requirements

• Thorough knowledge of office terminology, procedures, and a variety of office equipment, including a computer.
• Skill and knowledge in the use of MS Office suite software.
• Thorough knowledge of business arithmetic and English.
• Ability to take and/or transcribe dictation.
• Ability to maintain confidential office records and reports and to prepare reports from such records.
• Ability to make decisions in accordance with established policies and procedures.
• Ability to get along well with other staff and the general public.
• Clerical and secretarial aptitude.
• Good judgment, tact, courtesy and professionalism.
• Considerable experience in secretarial and clerical work, demonstrated performances and work experiences which shall have involved handling difficult clerical and secretarial duties.
• Completion of a standard high school course.
• Ability to type 60 wpm.
• Equivalent combination of experience and training which provides required knowledge, skills and abilities.

Nice To Haves

• A business or vocational school training desirable.

Responsibilities

• Acts as office receptionist; answers telephone calls and routes calls to appropriate staff; greets the public and directs staff/clients to scheduled meetings and appointments; maintains visitor log, issues badges; responds to record requests; monitors and facilitates inmate visitation.
• Performs secretarial duties such as general correspondence, filing, and file maintenance, indexing, preparing mail, data entry, review e-mail, preparing photocopies and requisitions; performs in-house record and background check requests; acts as backup transcriptionist; orders office supplies for the Sheriff’s Office and Jail.
• Compiles responses for Sheriff’s Office Open Records Requests from attorneys and the public, including reports, photos, audio, and video.
• Receive and receipt money from numerous sources for the department, invoice and collect for all “false alarms” within Washburn County receipt’s found property, obtain documentation and/or signatures per department guidelines.
• Operate/administer the various computer and software systems within the Sheriff’s Office, including Zuercher, TRACS, Winscribe software, train/assist personnel as needed.
• Attend meetings and training as directed by the Sheriff.
• Demonstrate professional, courteous customer service to clients and other staff, consistent with County Core Values.
• Performs other related support tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED