Secretary III

California School Employees Association • San Jose, CA

1d • Onsite

About The Position

We are seeking a Secretary for the Member Benefits Department in our headquarters office in San Jose, CA. The Secretary supports the Member Benefits Department and reports to the Director of Member Benefits. CSEA's Member Benefits Department markets services to CSEA members and staff, including travel, merchandising, sales, and discount programs, and does all the Association’s event planning. The California School Employees Association represents over 250,000 school employees who work in 750 school districts in California. They provide support services to school children as para-educators, administrators, food service, bus drivers, nurses, and skilled employees in grounds, maintenance and operations. CSEA is the largest classified school employee union in the AFL-CIO. If you are passionate about serving our communities, schools and members, then CSEA may be the place for you!

Requirements

• Knowledge of Event planning
• Knowledge of Office procedures, including video conferencing
• Ability to Communicate and write clearly and concisely
• Ability to Work independently with attention to detail
• Ability to Understand and relate to people
• Ability to Show initiative, exercise sound judgment
• Ability to Handle information with discretion
• Ability to Be flexible in a fast-paced, collaborative environment
• Ability to Remain calm under pressure
• Ability to Understand the priorities of the Association
• Experience emphasizing customer service
• Excellent communication skills
• Proficiency in MS Office 365
• Ability to work and adapt to a fast paced environment
• Flexible, high initiative, attention to detail
• Maintains confidentiality

Nice To Haves

• College degree preferred

Responsibilities

• Provide excellent customer service to members and staff
• Anticipate needs and prepare materials for Conferences, meetings and events
• Process and mail ticket orders for amusement parks and attractions
• Maintain and reconcile tickets and CSEA store inventory
• Create and maintain databases, reports, and spreadsheets
• Provide support at annual conference
• Maintain financial records and files
• Independently compose correspondence
• Maintain office filing and record systems
• Maintain effective office procedures and work flow
• Assist visitors and telephone callers
• Acts as front desk receptionist and greets staff, members, and visitors
• Monitors and routes incoming calls and answers questions

Benefits

• 19 paid holidays
• 3 weeks’ vacation
• medical benefits for you and your family
• life insurance coverage
• a pension and 401(k) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree