Secretary III – Preliminary Background Coordinator (NWS 00896)

North Wind Group•Livermore, CA

1d•Onsite

About The Position

North Wind Services is seeking individuals to support national security within science, technology, and engineering fields for the Department of Energy. This role is part of a supplemental labor team at federal research and development installations. Qualified applicants must be US citizens, at least 18 years of age, and able to meet pre-employment requirements, including physical, drug screen, and background investigation for Department of Energy clearance. Successful candidates will be employees of North Wind Services (NWS), a government contractor supporting the Lawrence Livermore National Laboratory (LLNL). While employed by NWS, employees will take day-to-day directions from LLNL technical personnel. NWS provides pay, benefits, HR, and employment management. The Operations and Business Directorate has an opening in the Security Organization’s Information and Personnel Security Division for a Secretary III – Preliminary Background Coordinator within the Central Clearance Processor Group. This role involves advanced, complex administrative duties in a fast-paced environment with competing priorities. The candidate will apply Department of Energy (DOE) order requirements to resolve complex issues, interpret policy, develop recommendations, and establish procedures for visitor control, clearance processing, and security awareness. The position requires a high level of customer service and frequent interaction with personnel at all levels within LLNL, the Department of Energy/National Nuclear Security Administration/Albuquerque (DOE/NNSA) complex, the Livermore Site Office (DOE/NNSA), and external organizations. The successful candidate reports to the Clearance Processing Group Leader. This position requires full-time on-site presence and passing various on-site training modules.

Requirements

Ability to obtain and maintain a U.S. Department of Energy (DOE) Q-level security clearance, which requires U.S. citizenship.
Advanced administrative experience, including strong typing, editing, grammar, and proofreading skills, with exceptional attention to detail, accuracy, and follow-through.
Excellent verbal and written communication skills, as well as strong interpersonal skills, with the ability to interact tactfully and effectively with a diverse range of individuals and disciplines while maintaining productive working relationships.
Demonstrated ability to exercise a high degree of discretion, mature judgment, diplomacy, and tact when handling sensitive matters.
Strong leadership and team-building skills, with the ability to lead projects through completion.
Advanced problem-solving and decision-making skills, including the ability to anticipate issues, identify solutions, and recommend and implement appropriate actions to address complex problems.
Experience compiling, tracking, monitoring, resolving, and reporting data and results.
Experience working in a service-oriented environment and applying customer service skills to build and maintain effective working relationships with employees, clients, and Laboratory service departments.
Excellent organizational skills, with the ability to manage and complete complex projects independently, prioritize workload, and handle multiple tasks with frequent interruptions while meeting critical deadlines.
Advanced proficiency with computers and office software, including word processing, spreadsheets, and database applications such as Microsoft Word, Excel, and PowerPoint.

Nice To Haves

Working knowledge of LEAP.
Experience with or familiarity with Central Clearance policies and procedures.
Experience using web-based applications.

Responsibilities

Review incoming requests for pre-clearance and pre-employment background investigations and determine processing requirements.
Receive and screen clearance- or access-related forms, such as the Questionnaire for National Security Positions, Site Access Security Questionnaire, employment application forms, and classified visit requests, to ensure all information is accurate and complete; request additional information as needed.
Perform data entry and track and monitor the processing of forms to ensure compliance with established timelines.
Update the Livermore Electronic Access Portal (LEAP), which tracks clearance and access information for employees, subcontractors, classified visitors, and guests.
Represent management in gathering, clarifying, and disseminating information, and coordinate activities while serving as a resource on Central Clearance policies and procedures.
Compile, review, validate, and present discrepancies on monthly invoices related to completed background investigations.
Prepare, coordinate, and compile complex administrative reports, spreadsheets, documents, and correspondence for supervisor approval.
Represent the team in interactions with individuals and organizations external to the Laboratory to support successful completion of assignments, such as pre-employment vendors, the Office of Personnel Management, the Federal Bureau of Investigation, the Lawrence Livermore National Laboratory (LLNL) Master Vendor, and Human Resources.
Serve as a liaison between the LLNL population and DOE/NNSA to clarify and resolve clearance-related issues, and assist DOE/NNSA with requests for information.
Research, analyze, and recommend improvements to internal administrative procedures and systems to increase operational efficiency and effectiveness.
Perform other duties as assigned.