Secretary I - Full Time - Day

Hackensack Meridian Health•Neptune Township, NJ

130d•Onsite

About The Position

Assists Managers and/or Supervisors and staff to communicate information essential to the routine daily operation of the department in an effective interdisciplinary collaborative manner to enhance customer satisfaction. Performs business functions in a multi-skilled environment, utilizing standard office equipment and basic software applications to provide services. Participates in departmental activities to enhance safety, quality, efficiency and access of rehabilitative and fitness services.

Requirements

Excellent written and verbal communication skills.
Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

Responsibilities

Demonstrates knowledge of the intake procedures for designated department.
Completes daily business tasks of the department according to task list and requests.
Establishes and maintains rapport and mutual respect with co-workers and public contacts to foster optimum working environment.
Actively engages customers in a warm and friendly way in an effort to `make their day`.
Accurately completes assigned reports within defined time frame (e.g.: daily statistics, data request, record reviews, transcription).
Copy, file and collage data accurately as per departmental functions and requests.
Participates in the review, analysis and implementation of procedures to maximize the department`s operating efficiency.
Smiles and makes eye contact. Chooses attitude by being present when answering phones by third ring and using the approved script.
Inputs and retrieves data as assigned in an accurate and efficient manner.
Demonstrates initiative in patient/member problem resolution within the scope of authority as front line staff member.
Coordinate and maintain schedules as assigned (e.g.: appointments, meetings).
Other duties and/or projects as assigned.
Adheres to HMH Organizational competencies and standards of behavior.