Secretary/CNA I

UNC Health Appalachian•Linville, NC

19h•Onsite

About The Position

The Secretary/Certified Nursing Assistant I (Secretary/CNA I) combines the essential functions of a CNA and a department secretary to support patient care and keep the unit running smoothly. The role assists licensed nurses with care delivery, works within the CNA scope as a dependent provider under licensed personnel, and interacts with patients and families with compassion and respect. The position is based in Linville, North Carolina, is PRN and non-exempt, and has a listed schedule of 10:00 AM–10:00 PM. Starting compensation is $18.05 per hour, based on education and experience. The role supports safe, effective, and compassionate patient care, patient experience, quality, and safety. It requires communication with patients, families, visitors, colleagues, physicians, leadership, and volunteers; prompt and accurate responses to emergencies and changes in patient condition; adherence to organizational policies and regulatory requirements; and professional collaboration with coworkers and care teams. The physical and work environment includes lifting, positioning, pushing, pulling, and transferring more than 50 pounds; prolonged standing, walking, and sitting; frequent patient mobilization and varied bending, squatting, kneeling, twisting, turning, and reaching. The position also involves frequent close visual work, extensive speaking, reading, and writing, exposure to vibration and cramped spaces, bloodborne disease risks, electrical/mechanical/power equipment, chemicals and specimens, slippery or uneven surfaces, occasional ionizing/nonionizing radiation, and emergencies. UNC Health Appalachian describes career development and community opportunities in the Blue Ridge Mountains. The organization comprises three hospitals, 13 medical practices, the Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and the Appalachian Regional Healthcare Foundation. It is part of UNC Health, a state entity and affiliated enterprise of the University of North Carolina system.

Requirements

High school diploma or GED.
Completion of a course leading to listing as a CNA I with the North Carolina Department of Health and Human Services Health Care Personnel Registry (NC HCPR).
Current North Carolina Certified Nursing Assistant certification.
American Heart Association Basic Life Support (BLS) certification required at time of hire.
Knowledge of and ability to work within the CNA scope as a dependent provider under licensed personnel.
Ability to communicate courteously and effectively with the public, patients, families, staff, and physicians, and to act within the chain of command using positive verbal and non-verbal skills.
Competence in providing safe and effective patient care within certification limits and hospital policies and procedures.
Knowledge of the continuum of care provided.
Ability to provide exceptional customer service to patients, families, staff, and physicians.
Computer skills, including data entry and use of an electronic medical record (EMR).
Understanding of certification limits in relation to patient care and policies and procedures.

Nice To Haves

Previous experience as a CNA.

Responsibilities

Perform assigned job functions under the direction of a licensed nurse and assist with care delivery.
Carry out the essential functions of both a CNA and a department secretary.
Work within the CNA scope as a dependent provider, taking direction from licensed personnel.
Communicate effectively with patients, families, visitors, colleagues, physicians, leadership, and volunteers.
Treat patients and families with compassion and respect for their dignity, worth, and individual attributes, and make ethical decisions.
Respond quickly and accurately to emergencies and changes in patient condition.
Support patient experience, quality, and patient safety outcomes.
Follow UNC Health Appalachian policies and procedures, regulatory requirements, and standards of behavior.
Demonstrate the organization's mission, vision, and values through action, efficiency, and personal accountability.
Build professional working relationships with coworkers, physicians, and team members to promote a healthy work environment.
Assist coworkers, patients, families, and visitors within scope of practice, regardless of patient assignment.

Benefits

Comprehensive medical, dental, and vision coverage
Health savings account (HSA) option
Supplemental insurance options
403(b) retirement plan with employer match
Paid time off
Tuition reimbursement
Certification bonuses
Paid parental leave
Wellness incentives and an award-winning wellness program
May be eligible for childcare assistance
Employee discounts, including discounts to attractions such as Dollywood and Tweetsie Railroad
Student loan refinancing and college savings resources
Employee-to-employee financial assistance
Ongoing professional development