Secretary I

NYU Langone Health • New York, NY

4d

About The Position

NYU Langone Health is seeking a Secretary I to answer incoming calls to the Information Center and route them promptly to the appropriate shops. The role generates work orders for routine calls, emergencies, and elevator malfunctions, recording reported information accurately in a computerized program. The Secretary I also performs inventory spot checks, issues stockroom supplies, and links each item issued to a work order. Under general supervision, this position provides support and assists with inventory.

The position also supports the department’s day-to-day operations by maintaining files and inventory records, issuing materials and work orders, dispatching shop personnel, and assisting with employee training. The successful candidate will demonstrate strong organizational, communication, customer service, and teamwork skills.

Requirements

• High school diploma.
• Excellent organizational, interpersonal, verbal, and written communication skills.
• Strong customer service orientation.
• Basic knowledge of word processing, spreadsheet, database, and Internet applications.
• Light, accurate keyboarding skills.
• Ability to complete multiple tasks efficiently and thrive in a teamwork environment.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Familiarity with databases.

Responsibilities

• Demonstrate knowledge of the organization’s Service Standards and incorporate them into work.
• File packing slips, release forms, and back-order information alphabetically.
• Perform support functions to ensure smooth department operations.
• Assist with training employees in computer system operations and stockroom procedures.
• Maintain inventory control and perform inventory spot checks as requested.
• Issue materials and supplies to shop personnel and accurately record stockroom items by linking them to work orders.
• Generate work orders for routine calls, emergency situations, and elevator malfunctions, accurately entering reported information into a computerized program.
• Answer Information Center and work reception calls, and route or dispatch appropriate shop personnel to the work site.
• Assist with inventory under general supervision.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED